Evening Customer Service Specialist – In-Office

igopeople; Tyrone (Blair County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Dental insurance

Flexible schedule

Health insurance

On-the-job training

Paid time off

Referral program

Vision insurance

Job summary

InspectionGo, Inc. seeks a Customer Service Representative for the 2nd shift (2pm–10pm) in Tyrone, PA. This in-person role handles outbound and inbound calls, guides customers to consultations, and records interactions in our system.

The candidate should possess excellent communication, strong organization, and a customer-focused mindset, with the ability to work evenings and thrive in a busy office environment.

Qualifications

• Excellent phone and in-person communication skills.
• Positive, energetic mindset with a passion for people.
• Motivation, perseverance, and desire to grow a career.
• Organizational skills to manage client records.
• Ability to work evenings.

Responsibilities

• Build and maintain strong relationships with clients.
• Understand clients' needs to provide the best service.
• Communicate features, benefits, and value clearly.
• Meet or exceed daily activity goals.
• Maintain accurate records in company software.
• Collaborate with sales and customer service teams to ensure a seamless client experience.

Skills

Communication

Phone skills

Interpersonal skills

Organization

Problem solving

Evening availability

Job description

InspectionGo, Inc. seeks a Customer Service Representative for the 2nd shift (2pm–10pm) in Tyrone, PA. This in-person role handles outbound and inbound calls, guides customers to consultations, and records interactions in our system.

The candidate should possess excellent communication, strong organization, and a customer-focused mindset, with the ability to work evenings and thrive in a busy office environment.