Evening Concierge

BeMore Staffing; Baltimore (MD); On-site; USD 21,000 - 32,000; Full time

Job summary

BeMore Staffing in Baltimore, MD seeks an Evening Concierge to serve as the main liaison for residents and guests during evening hours at our property management location.

You will welcome visitors, oversee access, handle packages, coordinate deliveries, and address service requests while maintaining high security and a welcoming lobby environment.

Qualifications

• Prior experience in customer service, ideally within hospitality or property management.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks in a dynamic setting.
• Discretion with sensitive data and access controls.
• Willingness to work evenings and weekends.
• Proficiency with standard office applications and PM software.

Responsibilities

• Welcome residents, visitors, and delivery personnel in a polite, professional manner.
• Assist residents with packages and coordinate food deliveries.
• Oversee building entry systems and security measures.
• Address resident questions, service tickets, and maintenance concerns during night shifts.
• Collaborate with security and maintenance to resolve urgent issues.
• Keep records of arrivals, deliveries, and incidents.
• Guide on amenities, rules, and local resources.
• Maintain lobby cleanliness and organization.
• Process cash payments and deposits accurately.

Skills

Customer service

Interpersonal communication

Multitasking

Integrity & discretion

Flexibility

Office software

Tools

Property management software

Job description

Baltimore, United States | Posted on 08/28/2026

We are looking for a committed and professional Evening Concierge to act as the main liaison for residents and guests throughout evening hours at our Real Estate and Property Management location. This essential position fosters a welcoming environment, oversees access security, and delivers superior support services to uphold the highest operational standards. The successful applicant will blend excellent interpersonal skills with a dedication to safety and efficiency, significantly contributing to resident happiness and the community's positive image.

Responsibilities

• Welcome residents, visitors, and delivery personnel with a polite and professional attitude.
  
• Assist residents with package handling and coordinate food delivery arrangements.
  
• Oversee building entry systems to guarantee strict adherence to security measures.
  
• Address resident questions, service tickets, and maintenance concerns promptly during night shifts.
  
• Collaborate with security and maintenance teams to resolve urgent issues or emergencies.
  
• Keep detailed records of visitor arrivals, deliveries, and any reported incidents.
  
• Offer guidance on community amenities, rules, and local area resources.
  
• Maintain the cleanliness and organization of the lobby and shared spaces.
  
• Process cash payments and deposits accurately while ensuring financial accountability.
  

Requirements

• Prior experience in customer service, ideally within hospitality or property management.
  
• Excellent verbal and written communication skills capable of engaging with diverse groups.
  
• Demonstrated capacity to manage multiple tasks efficiently in a dynamic setting.
  
• Strong sense of integrity and discretion when managing sensitive data or access controls.
  
• Willingness to work flexible schedules, including evenings and weekends.
  
• Competence with standard office applications and property management software.
  
• Ability to stay calm and composed during high-stress situations or emergencies.