Front Desk Concierge (Overnight)

Stratton Amenities; Baltimore (MD); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid sick leave

Job summary

Stratton Amenities in Baltimore, MD is seeking an experienced hospitality professional for overnight roles in our luxury residences. You will greet residents and guests warmly, anticipate needs, and ensure a seamless, secure experience across the property.

Ideal candidates have 3+ years in hospitality or upscale retail, a proven track record of top-tier service, and flexibility to work nights, weekends, and holidays in a fast-paced, high-end environment.

Qualifications

• 3+ years in hospitality or upscale retail
• Proven track record of delivering top-tier service
• Flexibility to work nights, weekends, and holidays

Responsibilities

• Greet residents and visitors with warmth
• Anticipate needs and go the extra mile for a seamless experience
• Build and maintain positive relationships within the community
• Maintain safety and security to ensure peace of mind
• Handle requests (dinner reservations, packages) with discretion and efficiency

Skills

Hospitality experience

Customer service

Security awareness

Professional appearance

Job description

Baltimore, United States | Posted on 08/10/2026

Join Our Team: At Stratton Amenities, we redefine luxury living by providing unparalleled concierge services in upscale apartments and condominiums. Our mission? To craft unforgettable experiences for our residents, guests, and team members alike. If you're passionate about delivering exceptional hospitality and thrive in a dynamic, high-end environment, we're looking for you.

Who You Are:

• A night owl who loves engaging with people and making their day (or night!)
  
• Experienced in hospitality or upscale retail, with a knack for exceeding expectations.
  
• A problem-solver who communicates effectively and dresses to impress.
  
• Self-motivated, organized, and proactive, with a positive attitude that's contagious.
  

Shifts Available:

• Full-time or Part-time, Overnight (Because the city never sleeps, and neither does luxury.)
  

Why Stratton?

• Competitive pay that rewards your hard work and dedication.
  
• A fun and supportive work environment where you can grow.
  
• The chance to be part of a team that values diversity and inclusion.
  

Your Role:

• Be the welcoming face of luxury, greeting residents and visitors with warmth.
  
• Anticipate needs and go the extra mile to ensure a seamless experience.
  
• Build and maintain positive relationships with all members of our community.
  
• Keep a vigilant eye on safety and security, because peace of mind is priceless.
  
• Handle a variety of requests, from dinner reservations to package delivery, with efficiency and discretion.
  

Requirements:

• 3+ years in hospitality or a high-end retail setting.
  
• A proven track record of delivering top-tier service.
  
• Flexibility to work nights, weekends, and holidays because luxury never takes a day off.
  

Benefits include health, dental, and vision insurance, paid sick leave, and paid time off.

Stratton Amenities is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.