Evening Call Center Associate – Patient Nutrition

Saint Peter's Healthcare System; New Brunswick (NJ); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Free onsite parking

Tuition assistance program

Job summary

Saint Peter's Healthcare System is seeking a Call Center Associate for the Culinary & Nutrition department. This part-time evening role handles room service meal orders, patient calls, and menu assistance, using CBORD and Cerner systems daily.

The position requires a High School Diploma and strong customer service focus. You will work on-site in New Brunswick, NJ, with competitive hourly pay and benefits including parking and tuition assistance.

Qualifications

• High School Diploma or equivalent required.
• Able to perform simple math calculations and follow directions.
• Capable of handling computer tasks on room service software and viewing allergy/diet information.
• Strong focus on customer service and adaptability to changes in duties.
• Stands/walks short distances and uses a computer terminal most of the day.

Responsibilities

• Process room service meal orders.
• Take phone calls for patient food and beverage requests.
• Assist patients with menu choices and diet orders.
• Enter orders into CBORD and verify accuracy.
• Monitor room service software and report issues to supervisor/IT.
• Assist with patient tray assembly and delivery as needed.

Skills

Customer service

Math proficiency

Attention to detail

Communication skills

Education

High School Diploma or equivalent

Tools

CBORD

Cerner

Job description

Saint Peter's Healthcare System is seeking a Call Center Associate for the Culinary & Nutrition department. This part-time evening role handles room service meal orders, patient calls, and menu assistance, using CBORD and Cerner systems daily.

The position requires a High School Diploma and strong customer service focus. You will work on-site in New Brunswick, NJ, with competitive hourly pay and benefits including parking and tuition assistance.