Evening Patient Room Service Call Center Associate

Saint Peter’s Health Care System; New Brunswick, Northern (NJ, KY); Hybrid; USD 19,000 - 25,000; Part time

Benefits offered by this job

Free onsite parking

Tuition assistance

401(k) match

Job summary

Saint Peter's Health Care System seeks a Call Center Associate for evening shifts in the Culinary & Nutrition department. You will process room service orders, handle patient requests by phone, and assist with menu selections according to diet orders.

Responsibilities include data entry in CBORD, coordination with nursing units, and maintaining professional interactions with patients and staff. Join a team focused on patient dining service excellence.

Qualifications

• High School Diploma or equivalent required.
• Capable of basic math and following written directions.
• Comfort with hospital computer systems and room service software.

Responsibilities

• Process room service meal orders and take patient calls.
• Assist patients with menu selection per diet orders.
• Enter orders into CBORD accurately and timely.
• Support nursing and culinary staff with communications as needed.
• Maintain courteous phone and in-person interactions.

Skills

Customer service

Phone etiquette

Data entry

Attention to detail

Education

High School Diploma or equivalent

Tools

CBORD software

Cerner system

Job description

Saint Peter's Health Care System seeks a Call Center Associate for evening shifts in the Culinary & Nutrition department. You will process room service orders, handle patient requests by phone, and assist with menu selections according to diet orders.

Responsibilities include data entry in CBORD, coordination with nursing units, and maintaining professional interactions with patients and staff. Join a team focused on patient dining service excellence.