Assistant Manager

Sweetwaters Coffee & Tea; Ann Arbor (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Opportunities for advancement

Job summary

A growing coffeehouse brand in Ann Arbor seeks an Assistant General Manager to assist in operations and sales management. The ideal candidate will have excellent communication skills, a strong customer service focus, and experience in team management. This entry-level leadership role offers opportunities for career growth in a fast-paced environment. Competitive benefits include paid time off and health insurance.

Qualifications

• 2 years of supervisory or shift lead experience.
• ServSafe certification preferred.
• Flexible availability with a minimum of 30 hours/week.

Responsibilities

• Build sales through product execution and guest service.
• Assist in managing and training the team.
• Support daily operations and maintain brand standards.

Skills

Excellent communication skills

Customer service skills

Multi-tasking

Team management

Attention to detail

Education

High school or equivalent

Tools

Microsoft Office Word

Microsoft Office Excel

Job description

Position Description

An Assistant General Manager for a well-established, fast-paced coffeehouse who will assist the General Manager in overseeing the operations, management, and attaining sales goals of a corporate Sweetwaters Coffee & Tea. This is an entry level leadership opportunity. Strong candidates will be looking for personal career growth in the exciting category of specialty coffee and tea.

Location

Ann Arbor, MI

Responsibilities

• Build sales through excellent product execution, guest service, and team management.
• Assist in managing and training the team to attain sales goals.
• Assist in the managing daily operations, guest service, training, product quality, merchandising, cleanliness, and food safety.
• Maintain Sweetwaters brand standards.
• Support GM in reviewing, preparing, and submitting orders, inventory, scheduling, and payroll.
• Support GM in marketing events.

Requirements

• Excellent communication skills, both verbal and written.
• Enjoys working with people, able to multi-task, and enjoys working in a busy, fast-paced environment.
• Strong guest service skills, friendly, accurate, and efficient.
• Passionate about preparing excellent beverages, pastries, desserts, and savory foods.
• Strong work ethic, driven, and detail oriented.
• Fun attitude about work and life, loves to laugh, and desires to create a positive team environment.
• Flexible availability with a minimum of 30 hours/week.
• Required education: High school or equivalent.
• Able to use Microsoft Office Word and Excel.
• 2 years of supervisory or shift lead experience
• ServSafe certified preferred

Advancement Opportunities

General Management training for qualified candidates. Positions available in franchise division for qualified candidates.

Benefits

• Paid time off
• Health insurance
• Opportunity for advancement and professional development

Submission for consideration

Cover letter noting your available start date and desired salary. Resume and LinkedIn profile.

About the employer

Sweetwaters Coffee & Tea is a strong, growing coffeehouse brand founded over 30 years ago in Ann Arbor, Michigan. We are a woman owned and led company focused on providing globally inspired beverages & an excellent guest experience. With over 35 locations open, Sweetwaters continues to grow across the nation and we are looking for strong, smart leaders to expand with us.

Equal Employment Opportunity

We are an Equal Opportunity Employer. Applicants for all job openings are welcome and will be considered without regard to race, gender, age, national origin, color, religion, disability, sexual orientation, military status, or any other basis protected by applicable federal, state, or local laws.