Evening Apartment Courtesy Officer | PTO

The Mahaffey Company; Lakeland (FL); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

The Mahaffey Company is seeking a Resident Services Staff member in Lakeland, FL to monitor and greet Residents and Guests, rove the property by golf cart, and relay emergencies to on-call staff. This is a full-time, non-exempt role with a focus on safety, customer service, and proactive communication.

Responsibilities include directing traffic, logging incidents, enforcing parking rules, and assisting contracted service providers.

Qualifications

• Must have a valid Driver’s License and reliable transportation.
• Ability to communicate professionally with Residents, Guests, and Staff.
• Ability to resolve resident concerns with friendly demeanor.
• Ability to work a flexible schedule Tuesday–Saturday 2:00pm–10:00pm.

Responsabilités

• Monitor and greet Residents and Guests; rove property by golf cart and on foot.
• Relay emergencies to on-call maintenance or management.
• Direct traffic, respond to nuisance calls, and log incidents.
• Log accurate incident reports with descriptions of cars and activity.
• Enforce parking rules and assist with deliveries and escorts.
• Lock facilities at dusk and ensure security of entry points.

Connaissances

Communication skills

Professional demeanor

Teamwork

Decision making

Interpersonal skills

Driver's License

Description du poste

The Mahaffey Company is seeking a Resident Services Staff member in Lakeland, FL to monitor and greet Residents and Guests, rove the property by golf cart, and relay emergencies to on-call staff. This is a full-time, non-exempt role with a focus on safety, customer service, and proactive communication.

Responsibilities include directing traffic, logging incidents, enforcing parking rules, and assisting contracted service providers.