Evaluation & Quality Manager: Data-Driven Impact

State of Indiana; Indianapolis (IN); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical plan options

Wellness rewards

401(k) / 457(b) options

Pension plan options

Paid time off

Education reimbursement

LinkedIn Learning access

Free parking

Employee assistance program

Job summary

The Indiana Department of Health is hiring an experienced Evaluation & Quality Manager to lead evaluation, performance measurement, and quality improvement across the Women, Children, and Families Commission. You will drive data-driven decision-making, monitor KPIs, and strengthen accountability while supporting Indiana women, children, and families.

Occasional in-state travel may be required. A degree is not required, but 9+ years of relevant experience is highly regarded.

Qualifications

• Specialized knowledge in program subject matter obtained through experience and/or education.
• Extensive knowledge of provider agencies and their programs and services.
• Extensive knowledge of all source materials and references including federal and state laws governing the programs.
• Ability to develop and implement new principles and policies and discern any far-reaching implications.
• Ability to present to internal and external customers, the public, government officials, and other stakeholders.
• Analyzing information and evaluating results to choose the best solution and solve problems.
• Ability to work effectively with a wide variety of stakeholders.
• Ability to prepare monthly finance and accounting reports to maintain program budget and grants.
• Ability to delegate work, set clear direction, and manage workflow.
• Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.
• A degree is not required. However, at least 9+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Responsibilities

• Establish and monitor program objectives, KPIs, and actions to achieve them.
• Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, or to increase productivity.
• Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.
• Recommend and implement corrective action plans to solve program problems.
• Prepare reports for approval, including those for funding or implementation of services.
• Direct or coordinate the financial or budget activities to fund operations, maximize investments, or increase efficiency in the specified program.
• Ensure program requirements meet federal and state policies and grants compliance.
• Develop, train employees or agency consultants on program requirements and usage.
• Coordinate and deliver communication plans and communications.
• Serve on boards of directors and management committees.
• Serve on management committees or other governing boards.
• Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
• Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.

Skills

Program evaluation and performance

Data analysis

Quality improvement

Job description

The Indiana Department of Health is hiring an experienced Evaluation & Quality Manager to lead evaluation, performance measurement, and quality improvement across the Women, Children, and Families Commission. You will drive data-driven decision-making, monitor KPIs, and strengthen accountability while supporting Indiana women, children, and families.

Occasional in-state travel may be required. A degree is not required, but 9+ years of relevant experience is highly regarded.