EV Reconditioning Operations Lead | Build & Scale Team

Ever

San Jose (CA)

On-site

USD 120,000 - 140,000

Full time

2 days ago
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Benefits offered by this job

Ground-floor role
Equity
Development opportunities
Competitive compensation

Job summary

Ever is hiring to own reconditioning operations for the NorCal market from its San Francisco base, scaling a high‑growth, AI‑native auto platform. You will build the workflow, run the floor, and develop the team while upholding Ever's quality standards and safety.

You will shape SOPs, production planning, and continuous improvement across technicians, service advisors, and leads. This is a ground-floor role offering ownership, equity, and growth as we expand nationwide.

Qualifications

  • 5+ years managing operations in automotive, recon, or lean manufacturing environments.
  • Experience building processes from scratch, not just inheriting.
  • Experience developing frontline teams; coaching and mentoring.
  • Fluency in lean principles; conducted kaizen events.
  • Strong analytical instincts; use data to drive decisions.
  • Valid driver's license with clean record.
  • Ability to work a flexible schedule including weekends during launch phase.
  • Physically able to work in a shop environment, lifting up to 50 lbs.

Responsibilities

  • Build and run day-to-day reconditioning operations; hit throughput, quality, and cost targets.
  • Develop and uphold a quality standard that reflects the Ever brand.
  • Lead, coach, and grow a team of technicians and leads; create career paths.
  • Create and iterate SOPs from the ground up; document effective processes.
  • Own production planning and capacity management as volume scales.
  • Drive continuous improvement through structured problem-solving.
  • Enforce health, safety, and compliance standards.
  • Report on key metrics and flag risks early.
  • Own the active WIP queue end-to-end and manage WIP limits.
  • Hold hard SLA windows for vendor scheduling.
  • Onboard and certify technicians and service advisors; conduct regular 1:1s.
  • Identify skill gaps and close them with targeted coaching.
  • Create progression paths for techs and ensure retention.
  • Train SAs on documentation standards and handoffs.
  • Recognize performance and address gaps to build accountability.

Skills

Operations management
Lean manufacturing
Team leadership
Data-driven decisions
Flexible schedule

Job description

Ever is hiring to own reconditioning operations for the NorCal market from its San Francisco base, scaling a high‑growth, AI‑native auto platform. You will build the workflow, run the floor, and develop the team while upholding Ever's quality standards and safety.

You will shape SOPs, production planning, and continuous improvement across technicians, service advisors, and leads. This is a ground-floor role offering ownership, equity, and growth as we expand nationwide.

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