EV Field Service Engineer – Fleet Uptime & Installations

Harbinger Motors; Garden Grove (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Comprehensive Health, Dental & Vision

Early-stage Stock Options

Robust Retirement Savings (401k, HSA,

Generous Paid Time Off (PTO) & Par ent

Annual Vacation Bonus

Wellness & Fertility Benefits

Cell Phone Stipend

Complimentary Meals & Stocked Kitchens

Job summary

Harbinger, an American commercial EV company, seeks a Field Service Engineer to support deployed fleets and work with engineering and service partners. The role involves on-site and headquarters work, solving vehicle issues and advising on charging infrastructure installations.

Requires 5+ years in vehicle workshops, EV/HV experience, and a degree in engineering or equivalent. Strong communication, problem-solving, and travel readiness are essential.

Qualifications

• 5+ years’ work experience in a vehicle workshop and/or dealer shop.
• Experience with building electrical systems.
• Knowledge of electrical building codes a plus.
• EV and HV experience.
• Bachelor’s degree in engineering or equivalent experience.
• Natural ability to interface with many different people from many different technical disciplines.
• Ability to self-start, manage, and execute to completion given tasks with varying levels of advance information given in various written and verbal formats.
• Valid driver’s license required.
• Factory training programs through OEMs are a plus.
• Familiarity with vehicle CAN communication.

Responsibilities

• Provide remote customer fleet technical support.
• Field support for customer fleets, events, and test support.
• Consult on installation of charge equipment in facilities.
• Support engineering prototype builds.
• Design for service influencer.
• Tools and shop management and organization, supplies inventory management.
• Data collection.
• Root cause analysis.
• Equipment calibrations and records keeping.
• Hands on testing.
• Service procedure development and trials.
• Training the trainers for service network and other internal technicians.
• Travel up to 60% as needed.

Skills

Electrical systems knowledge

Communication skills

Teamwork

Travel readiness

Education

Bachelor’s degree in engineering or equivalent experience

Tools

Vector CANoe/CANalyzer

Job description

Harbinger, an American commercial EV company, seeks a Field Service Engineer to support deployed fleets and work with engineering and service partners. The role involves on-site and headquarters work, solving vehicle issues and advising on charging infrastructure installations.

Requires 5+ years in vehicle workshops, EV/HV experience, and a degree in engineering or equivalent. Strong communication, problem-solving, and travel readiness are essential.