Eutaw Case Manager (Community Program Specialist)

University of Maryland, Baltimore (UMB); Baltimore (MD); On-site; USD 61,000 - 64,000; Full time

Benefits offered by this job

Vacation and holidays

Health insurance

Tuition remission

Flexible work schedules / teleworking

Job summary

The University of Maryland, Baltimore (UMB) invites applications for a full-time Foster Youth Case Manager (Community Program Specialist) at the Eutaw Street site. The role will provide housing navigation and transition-age youth case management to support stable housing outcomes and ongoing support.

Responsibilities include coordinating services, documenting in HMIS, and collaborating with partners across office, community, and other locations.

Qualifications

• Bachelor's degree in social sciences; degree in social work or psychology preferred.
• Master's degree may be required based on licensure.
• Two years of community program coordination, development, oversight, or administration.

Responsibilities

• Assist in the management of internal/external community programs, monitor progress and ensure quality.
• Coordinate program development and implementation with assessment, evaluation and intervention.
• Build relationships to create support services networks for program users.
• Develop and facilitate workshops; coordinate logistics, scheduling and communications.
• Plan work schedules within funding limits; oversee daily operations and priorities.
• Maintain program data for sponsors; assist with audits and reporting.
• Provide technical advice and administrative support to the program team.
• Create training materials, website content, progress reports, and promotional materials.
• Identify resources to improve the program and evaluate effectiveness.
• Use advanced research to support program information requests and maintain website listings.
• Communicate with students, faculty, staff and partner agencies to achieve objectives.
• Perform other duties as assigned.

Skills

Housing navigation

Case management

Communication skills

Team collaboration

Education

Bachelor's degree in social sciences

Master's degree may be required based on licensure

Job description

The Embrace Initiative at the University of Maryland, Baltimore has an exciting opportunity for a Case Manager (Community Program Specialist) who will serve at our Eutaw Street Site. The Foster Youth Case Manager will provide dedicated housing navigation and follow‑along case management to transition‑age youth who have exited foster care and are experiencing or at risk of housing instability. The Case Manager will serve at least 25 youth annually while maintaining an active caseload, providing individualized support with housing search and placement, resource navigation, service coordination, and ongoing stabilization support to promote successful transitions to and retention of permanent housing. The Case Manager will maintain timely and accurate case documentation, including required client, service, and outcome data in HMIS, and comply with applicable documentation and data‑quality requirements. Services may be provided in office, community, and other locations based on participant needs; therefore, the Case Manager will conduct visits with youth as needed and will be responsible for independently arranging transportation to and from community‑based meetings and service locations. The position may also support program operations, reporting, and coordination with partner agencies.

This full‑time, contractual position requires the ability to work evenings and weekends as necessary.

The mission of The Embrace Initiative is to collaborate with community to create a world that is safe, just, and equitable. We accomplish our mission through partnerships between grassroots, non‑profits, city agencies, and institutes of higher education by engaging in accessing resources, removing barriers, making connections, and transforming systems.

Benefits Information

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. Contingent Category II staff receive a generous leave package that includes over 2 weeks of vacation each year, paid holidays, sick time, and time for community service; subsidized comprehensive health insurance and supplemental retirement options; professional learning and development programs; limited tuition remission for employees enrolled at UMB; life insurance and long‑term disability; and flexible work schedules and teleworking options (if applicable per job).

UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.

Primary Duties

• Assist in the management of the internal and/or external community programs by monitoring progress and operations program components and ensure the highest quality programming for all participants. Provide solutions to issues and judgment outside of pre‑established guidelines or processes.
• Coordinate program development and implementation that require significant assessment, evaluation, and intervention utilizing best practice/promising practice models.
• Develop and maintain relationships with groups, individuals, or families partners to create network of supportive services needed for program users to be successful. Assist in the development and implementation of recruiting plan for program groups, individual, and/or families.
• Develop and facilitate workshops, meetings or conferences; coordinate logistics, scheduling, and participant communications. Work closely with partners to develop and provide appropriate trainings, workshops, field trips, and recognition events for participants.
• Develop and schedule program work plan in accordance with specifications and funding limitations in order to shape the program. Oversee daily operations; organize program activities; and set priorities.
• Maintain and facilitate program data in compliance and with programmatic reports required by sponsors. Make recommendations to management in use of funds to ensure compliance and prepare for regular program audits by sponsors. Collect, complete, and submit program information in required formats for various reporting including internal quarterly program updates and sponsors reports.
• Provide routine and non‑routine technical advice, problem solving assistance, and answer questions. Interpret program goals and policies, and provide administrative support to the program team.
• Develop and prepare written products such as training materials, website content, final progress reports, and promotional materials.
• Recommend resources for the improvement of the program.
• Assist in evaluating program effectiveness to develop improved methods; devise evaluation methodology and implements; analyze results and recommend and/or take appropriate action. Has the authority to formulate, affect, interpret, or implement policies or procedures to ensure effective operation of the program.
• Using state of the art technology, use sophisticated searching techniques to conduct in depth research of for program's complex and unique information requests. Develop and maintain internet web site files and/or listings.
• Interact and maintain liaison/partnership with students, faculty, staff and agencies in facilitating program objectives. Serve as a primary contact and thinks critically about all aspects of the program to resolve questions and make decisions related to the program.
• Perform other duties as assigned.

Education:

Bachelor's degree. Degree in social sciences, such as social work or psychology preferred. Master's degree may be required based on associated licensure.

Experience:

Two (2) years of community program coordination, development, oversight, or administration.

Other:

Related experience to program may be substituted for education.

Knowledge, Skills, Abilities

Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well‑being and Sustainability, Equity and Justice, and Innovation and Discovery.

Hiring Salary:

$60,500 - $64,000, commensurate with education and experience.

UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.

If youanticipateneeding a reasonable accommodation for a disability under the AmericansWithDisabilities Act (ADA), during any part of the employment process, pleasesubmitaUMB Job Applicant Accommodation Request. You may also [e-mail] note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates.

Reg or CII Exempt Staff

Employee Class

Exempt Contingent II

Full Time/Part Time

Full-Time

Shift

Day Job

Organization

Office of the VP for OAA/Dean