EU Tech Chamber Looking for Senior IT Helpdesk Support (m/f/d) at Remote

EU Tech Chamber; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

Join a leading NGO focused on leveraging technology for a sustainable future. As a Senior Technical IT Support, you will play a vital role in assisting team members with their IT needs, ensuring smooth operations in a fast-paced international environment. With a focus on professional growth and meaningful impact, this position offers you the chance to contribute to a better world while developing your skills in a supportive and innovative organization. If you are passionate about technology and eager to make a difference, this opportunity is perfect for you.

Qualifications

• 5+ years of experience in IT, including 2-3 years in a support desk role.
• Advanced knowledge of Windows and Office 365 is essential.

Responsibilities

• Support employees with IT-related queries and tasks efficiently.
• Develop security networks and implement firewalls.

Skills

IT Support

Windows

Microsoft Office 365

GPO

Active Directory (AD)

Endpoint Manager

Networks

Firewalls

Professional Communication

Education

Degree in Information Systems

Job description

The European Technology Chamber is a registered NGO that enables European companies to use their technologies for the benefit of Europe and mankind – following our vision “Technology obliges”. As Europe’s leading tech network, we are constantly enlarging our team to serve our network even better.

We are searching for a

Senior Technical IT Support (m/f/d)

You support our team members by finding solutions for their IT-related questions and tasks in a quick and efficient manner.

Your daily tasks:

1. Support our employees in all IT-related queries
2. Develop and build a security network
3. Implement firewalls and ensure IT security requirements
4. Ongoing tracking and working on tickets and tasks

What we are looking for:

1. Degree in information systems
2. 5 years of professional experience in an IT position, thereof 2-3 years in a support desk environment
3. Advanced knowledge of Windows and Microsoft Office 365
4. Good knowledge of GPO, AD and endpoint manager
5. Advanced experience in networks and firewalls
6. Efficient and professional communication

What we can offer:
We stand for the vision of a better and more sustainable world – hand in hand with European technology companies. With the personalities who are active in our organization worldwide, you create a great network and inspiration for your daily work – also for your personal future. So you get the chance to grow with us and the whole EU Tech Chamber.

Our offer is a role in a fast-moving international organization. If you are looking for an activity with meaning and real impact in a fast growing and truly international organization, apply now.

You can find more information about us at www.eutec.org