EU Tech Chamber Looking for Senior IT Helpdesk Analyst (m/f/d) at Remote

EU Tech Chamber; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic and impactful organization as a Senior IT Helpdesk Analyst, where you will play a crucial role in supporting team members with their IT needs. In this position, you will leverage your extensive experience in IT support to resolve queries, develop security networks, and implement firewalls. This role offers the opportunity to work in a fast-paced international environment, contributing to a vision of a better and more sustainable world through technology. If you are passionate about making a difference and growing your career within a leading European tech network, this is the perfect opportunity for you.

Qualifications

• 5+ years in IT roles, including 2-3 years in support desk.
• Advanced knowledge of Windows and Microsoft Office 365.

Responsibilities

• Support employees with IT-related queries efficiently.
• Develop and implement security networks and firewalls.

Skills

Windows

Microsoft Office 365

GPO

Active Directory (AD)

Endpoint Manager

Networks

Firewalls

IT Support

Professional Communication

Education

Degree in Information Systems/Technology

Job description

The European Technology Chamber is a registered NGO that enables European companies to use their technologies for the benefit of Europe and mankind – following our vision “Technology obliges”. As Europe’s leading tech network, we are constantly enlarging our team to serve our network even better.

We are searching for a

Senior IT Helpdesk Analyst (m/f/d)

You support our team members by finding solutions for their IT-related questions and tasks in a quick and efficient manner.

Your daily tasks:

1. Support our employees in all IT-related queries
2. Develop and build a security network
3. Implement firewalls and ensure IT security requirements
4. Ongoing tracking and working on tickets and tasks

What we are looking for:

1. Degree in information systems/technology
2. 5+ years of professional experience in an IT position at Level 2 or Level 3, thereof 2-3 years in a support desk environment
3. Advanced knowledge of Windows and Microsoft Office 365
4. Good knowledge of GPO, AD and endpoint manager
5. Advanced experience in networks and firewalls
6. Efficient and professional communication

What we can offer:

We stand for the vision of a better and more sustainable world – hand in hand with European technology companies. With the personalities who are active in our organization worldwide, you create a great network and inspiration for your daily work – also for your personal future. So you get the chance to grow with us and the whole EU Tech Chamber.

Our offer is a role in a fast-moving international organization. If you are looking for an activity with meaning and real impact in a fast-growing and truly international organization, apply now.

You can find more information about us at www.eutec.org