ETS Program Manager

University of Rochester; United States; On-site; USD 43,000 - 64,000; Full time

Job summary

The University of Rochester seeks a program lead within the College and related divisions to advance opportunities for low-income, first-generation, and underrepresented students. This role oversees projects, provides counseling, referrals, and coordinates services to meet student needs.

You will supervise staff and instructors, help design curricula, monitor progress, maintain confidential records, and report outcomes.

Qualifications

• Master's degree and 3 years of relevant experience required
• Experience with curricular design and assessment preferred
• Supervisory experience preferred

Responsibilities

• Leads academic opportunity projects targeting underrepresented students.
• Provides counseling, referrals, and information on support services.
• Evaluates curriculum effectiveness and program outcomes.
• Manages instructors, staff, and tutoring programs.
• Maintains confidential student records and reports to State and Institutional bodies.
• Supports strategic planning and retention initiatives.
• May supervise counselors and student staff.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Collaboration

Grants administration

Diversity & inclusion

Education

Master's degree

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

244 Hutchison Rd, Rochester, New York, United States of America, 14627

Opening:

Worker Subtype: Regular

Time Type: Full time

Scheduled Weekly Hours: 40

Department: 200218 Kearns Center

Work Shift: UR - Day (United States of America)

Range: UR URG 111 H

Compensation Range: $30.87 - $46.25

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Leads academic opportunity projects within the College and Regional and/or Nationally supported projects, targeting underrepresented and/or underprivileged students/others in the community. Provides project oversight, including counseling, referrals and information on the support services available to address the special needs of the program or project. May evaluate effectiveness of curriculum and effectiveness of program in meeting goals.

Essential Functions:

• Develops strategies, programs, workshops, research projects, and other interventions to increase the opportunities for low-income, first-generation college, and underrepresented minority students to succeed. Collaborates with leadership, staff, and administration to develop, seek funding for, implement, and evaluate opportunities to increase student success. Works closely with leadership to develop and lead the implementation of programs/workshops that reach students in the Rochester community.
• Serves as a thought partner on implementing curricula.
• Serves as a college advisor and counselor providing academic, financial, personal, social, and career counseling and advising support for students. Monitors and evaluates academic progress and develops strategies for enhancing academic performance, assesses special needs of students, and makes appropriate referrals.
• Coordinates academic support programs, including setting up and planning meetings, and recruiting and hiring of instructors, undergraduate, and graduate student staff. Finalizes program schedule and classes. Supervises student staff. Oversees special scholarship programs. Manages tutorial services, including individual tutoring, group tutoring, and various areas of study-specific tutoring programs.
• Maintains confidential student records and submits evaluative data for State and Institutional reports. Maintains the office database and other data systems, and trains the counseling and support staff in their use. Assists the Director in advancing the strategic planning efforts of the department. Coordinates and monitors practices that promote student retention and graduation.
• May supervise counselors and student assistants.
• Other duties as assigned.

Minimum Education & Experience:

• Master's degree and 3 years of relevant experience required
• Or equivalent combination of education and experience Supervisory Experience preferred
• Experience with curricular design and assessment preferred

Knowledge, Skills & Abilities:

• Demonstrated success in fund raising, writing grants, and/or grants administration required
• Excellent verbal and written communication skills required
• Ability to work in various environments and collaborate with individuals of different backgrounds required
• Demonstrated commitment to the value of access to higher education and the impact it has on individuals, families and communities required

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status,or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.