ETF Servicing Lead - Global Platform & Client Delivery

State Street Corp; Quincy (MA); On-site; USD 70,000 - 130,000; Full time

Benefits offered by this job

401K match

Insurance benefits

Paid time off

Employee Assistance Program

Incentive pay

Savings plans

Job summary

State Street is seeking an experienced ETF Servicing Lead to help shape its global ETF servicing model and drive scalable platform solutions. You will partner with operations, technology, and product teams to deliver controlled, efficient ETF processes across onboarding, lifecycle events, and settlements.

You will communicate with clients and global teams to translate ETF requirements into practical, auditable processes, while leading cross-functional initiatives and driving continuous

Qualifications

• Bachelor's degree required and ETF operations experience.
• 5+ years in ETF operations or similar financial services roles.
• Experience with ETF servicing platforms (ETFGP, Fund Connect, BET, XFT).

Responsibilities

• Serve as the primary ETF SME for an assigned portfolio of clients.
• Lead client onboarding for new ETFs and coordinate launches.
• Design and implement scalable operating models for global ETF servicing.
• Collaborate with Operations, Settlements, Technology and Product teams.
• Lead requirements gathering, design, testing, and rollout for initiatives.
• Advance platform integration and multi-client servicing improvements.

Skills

ETF expertise

Project management

Business analysis

Executive communication

Cross-functional leadership

Platform integration

Regulatory risk

Education

Bachelor's degree

MBA or advanced degree

Tools

ETFGP

Fund Connect

BET

XFT

Job description

State Street is seeking an experienced ETF Servicing Lead to help shape its global ETF servicing model and drive scalable platform solutions. You will partner with operations, technology, and product teams to deliver controlled, efficient ETF processes across onboarding, lifecycle events, and settlements.

You will communicate with clients and global teams to translate ETF requirements into practical, auditable processes, while leading cross-functional initiatives and driving continuous