ETC Practitioner

SteerBridge; Washington (District of Columbia); Hybrid; USD 140,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

401(k) Retirement Plan with matching

Paid Time Off

Paid Federal Holidays

Job summary

SteerBridge is seeking an ETC Practitioner to lead and manage the transition of multiple overlapping VA facilities to a state of long-term sustainment as part of a large-scale electronic health record deployment under the VA EHRM SISS program. This role drives the planning, execution, and coordination of assigned projects, ensuring alignment with goals, timelines, and budgets.

The ETC Practitioner serves as the primary contact for collaboration among technical teams, clinical stakeholders, site

Qualifications

• U.S. Citizenship is required.
• Strong communication and project management skills.
• Experience coordinating stakeholders and managing data across projects.
• Familiarity with healthcare IT or EHR deployments is a plus.

Responsibilities

• Communicate with facility leadership and stakeholders to provide updates and maintain momentum on work products.
• Cultivate trusted relationships across client, vendor, and internal teams to ensure smooth post-deployment activities.
• Develop knowledge of client practices, policies, templates, resources, and processes.
• Prepare work products such as data analyses and decision-support materials to inform decisions.
• Manage schedules, prerequisites, and activities for events and tasks.
• Identify and escalate risks affecting goals, timelines and task completion.
• Provide logistical support for events and activities aligned to a standardized timeline.
• Deliver functional support for workflow optimization in post-deployment operations.
• Provide people management and leadership support to project teams.
• Execute responsibilities via virtual and onsite support, with up to 50% travel to VA facilities.

Skills

US Citizenship

Communication

Project Management

Stakeholder Management

Data Management

Tools

MS Office

SharePoint

Job description

SteerBridge is a modern technology company delivering innovative, mission-focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial-grade capabilities that accelerate operational effectiveness and drive measurable mission success.

At the core of SteerBridge is our people—especially the veterans whose leadership, problem-solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.

Position Overview

SteerBridge is seeking an ETC Practitioner to lead and manage the transition of multiple, overlapping Department of Veterans Affairs (VA) facilities to a state of long-term sustainment as part of a large-scale electronic health record (EHR) system deployment under the VA EHRM SISS program.

This role drives the planning, execution, and coordination of assigned projects, initiatives, and efforts, ensuring alignment with project goals, timelines, and budgets. The ETC Practitioner serves as the primary point of contact for their work efforts, facilitating partnerships, collaboration, and communication among technical teams, clinical stakeholders, site leadership, senior management, and vendors.

This individual oversees post-deployment readiness and post-deployment operations across stakeholder groups for assigned VA medical facilities, ensuring alignment with standardized processes.

This is a hybrid position based in Vienna, VA, requiring travel up to 50% to provide onsite support at assigned VA medical facilities.

Key Responsibilities

• Communicate routinely with key stakeholders, including facility leadership teams, to provide updates, address challenges, and maintain momentum on work products
• Cultivate trusted relationships across organizations (client, vendor, and internal) to ensure seamless management of post-deployment readiness and operations activities
• Develop deep knowledge of the client's practices, policies, templates, resources, and other processes to effectively carry out activities within the role's purview
• Prepare work products such as data analysis, slide decks, written materials, and other documentation to inform decision-making and drive progress
• Manage schedules of events and activities, including prerequisite tasks for each
• Identify and elevate risks to project goals, task completion, and timelines
• Provide logistical support to prepare for and execute events and activities associated with a standardized timeline
• Provide functional support for workflow optimization in post-deployment operations
• Provide people management and leadership support
• Execute the responsibilities of the role via virtual support and onsite support at assigned VA medical facilities or other locations as deemed necessary; travel up to 50% is required

Required Qualifications

• U.S. Citizenship required
• Communications
• Project Management
• Stakeholder Management
• Data Management

Preferred Qualifications

• Experience with healthcare information technology (IT) or health informatics
• Experience deploying or supporting sustainment of software on a large-scale basis
• Experience with EHR deployments
• Demonstrated expertise in workstream domain
• Experience with the VA
• Past experience with client and/or veteran/military culture
• Proficiency with MS Office (including Excel, Word, PowerPoint, Project, Teams, Forms) and SharePoint

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• 401(k) Retirement Plan with matching
• Paid Time Off
• Paid Federal Holidays

$140,000 - $160,000 a year

Salary will be commensurate with experience and location.

SteerBridge is proud to be anEqual Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.

We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.