ET Communications Lead / Editor-in-Chief & AI

Miracle Software Systems, Inc; Dearborn (MI); On-site; USD 120,000 - 170,000; Full time

Job summary

Miracle Software Systems, Inc., Novi, Michigan, seeks an ET Communications Lead / Editor-in-Chief & AI to drive editorial strategy, governance, and analytics for Enterprise Technology communications. This full-time role partners with cross-functional teams to ensure clarity, consistency, and audience engagement, while piloting AI-enabled tools.

The ideal candidate brings 8+ years in corporate communications, a strong editorial track record, and hands-on experience with Microsoft 365, SharePoint,

Qualifications

• 8+ years of progressive experience in corporate communications, editorial management, or internal media channels within a large, matrixed organization.
• Demonstrated experience establishing editorial guidelines, brand standards, and formal channel governance models.
• Hands-on experience extracting and analyzing platform analytics (SharePoint metrics, Viva Engage analytics, email campaign metrics).
• Familiarity with AI tools and workflow-enablement technologies, including testing, prompt refinement, and user adoption.

Responsibilities

• Editorial leadership for ET channels: weekly newsletter, MS Teams, Viva Engage; establish publishing schedules and quality standards.
• Define ET-wide communication standards; ensure messaging aligns with corporate guidelines and audience-first storytelling.
• Own channel-recommendation AI lifecycle; pilot features, gather feedback, drive adoption across ET.
• Direct end-to-end analytics: pull, validate, and analyze readership and engagement data; produce executive-level reports.

Skills

Communications

Microsoft Office

Employee Engagement

Strategic Planning

Education

Bachelor’s degree in Communications/Journalism

Tools

SharePoint

Teams

Outlook

PowerPoint

Excel

Copilot

Job description

We, (Miracle Software Systems, Inc), are actively looking for “ET Communications Lead / Editor-in-Chief & AI” to work #Full-Time / Contract on W2 with our Direct Client.

------------------------------------------------------------------------------------------------------------------------------------------

Position Description:

The ET Communications Lead and Editor-in-Chief sets the editorial direction, governance standards, and measurement strategy for communications across the Enterprise Technology (ET) organization. This role serves as the central editorial steward and operational owner for ET-wide communication channels while partnering with communicators across decentralized teams to ensure alignment, clarity, and consistency. Additionally, this position leads the adoption of modern, AI-enabled communication tools and champions best practices to maximize audience engagement across the organization.

Skills Required:

Communications, Microsoft Office, Employee Engagement, Strategic Planning

Experience Required:

8+ years of progressive experience in corporate communications, editorial management, or internal media channels within a large, matrixed organization.

Demonstrated experience establishing editorial guidelines, brand standards, and formal channel governance models. Proven track record of evaluating and optimizing multi-channel communication networks and publishing workflows.

Technical Proficiency: Advanced proficiency across the Microsoft 365 suite (SharePoint, Teams, Outlook, PowerPoint, Excel, Copilot).

Hands-on experience extracting and analyzing platform analytics, e.g., SharePoint metrics, Viva Engage analytics, email campaign metrics, etc.

Familiarity with AI tools and workflow-enablement technologies, including testing, prompt refinement, and user adoption.

Communication & Influence: Exceptional editorial and written communication skills with the ability to influence cross-functional peers, challenge assumptions constructively, and present findings to senior leadership.

Organization & Autonomy: High degree of self-direction and accountability to manage publishing deadlines, maintain operational tools, and lead cross-organizational initiatives independently without direct reports.

Education Required:

Bachelor’s degree in Communications, Journalism, or a related field.

Additional Information :

4 days on site Key Responsibilities:

1. Editorial Leadership & Channel Governance Editorial Direction & Content Curation: Serve as the Editor-in-Chief for primary ET communication channels e.g., weekly newsletter, MS Teams, Viva Engage, establishing publishing schedules, curating high-impact stories, and enforcing quality, voice, and narrative standards.

Brand & Marketing Standards: Define, document, and maintain ET-wide communication, visual, and narrative standards aligned with corporate guidelines; ensure all ET-level messaging reflects modern, audience-first storytelling rather than transactional updates.

AI Tool Ownership & Adoption: Own the lifecycle, iteration, and maintenance of the channel-recommendation AI assistant; actively pilot features, gather user feedback, and drive adoption among communicators across ET. Channel Integrity & Guidance: Serve as the primary steward for channel usage, guiding communicators toward appropriate channels and maintaining firm governance when requests do not align with channel strategy.

2. Analytics, Measurement & Operating Strategy End-to-End Metrics Ownership: Directly pull, validate, and analyze readership and engagement data across ET communication channels to establish a consistent, unified reporting baseline.

Executive Insights & Reporting: Translate engagement metrics into executive-level reporting that highlights audience trends, experimental outcomes, and data-driven recommendations to evolve channel strategy.

Channel Optimization & Alignment: Collaborate with communicators and stakeholders across ET to reduce communication noise, optimize shared publishing workflows, and improve overall alignment across distributed teams.

------------------------------------------------------------------------------------------------------------------------------------------

About Miracle Software Systems:

Miracle Software Systems, Inc. is Premier Partner of IBM and a National Implementation Partner of SAP since 1998. Been in business for the last 30 years specializing on SAP Implementations, SOA / EAI / B2B Technologies. We are also a reseller of IBM Software Products. We are a Global Systems Integrator with Presence in 6 Countries. We also have a Large Offshore Facility located in India. We specialize on BPM tools like IBM Lombardi / BPM7.5 and also have a large Sterling Commerce Practice. We also have a large E-Commerce Practice based on IBM Portals / WebSphere Commerce Server. Miracle B2B Practice has been built on WTX / Gentran / Data Power / WPG / Trading Manager / Sterling GIS and other leading Products in the Market. We are based out of Novi, Michigan.