ESTHETICIAN - SPA

Hard Rock Hotel and Casino Atlantic City; Atlantic City (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a vibrant team at a leading luxury resort spa as an Esthetician, where you will provide exceptional facial and body treatments to guests. This role requires a passion for skincare and wellness, alongside a commitment to cleanliness and customer satisfaction. You will have the opportunity to enhance your skills in a supportive environment, while actively promoting spa services and products. If you are enthusiastic, possess excellent communication skills, and enjoy working in a dynamic setting, this position is perfect for you. Embrace the chance to make a positive impact on guests' experiences and contribute to a quality work atmosphere.

Qualifications

• Must hold a current NJ state Cosmetology license.
• Minimum of 2 years’ experience, preferably in a luxury resort spa.

Responsibilities

• Provide professional facial and body treatments per spa protocols.
• Promote spa services and retail, ensuring guest satisfaction.
• Maintain sanitation standards and care for equipment.

Skills

Facial massage techniques

Skin extraction techniques

Excellent cleanliness and sanitation skills

Communication skills

Customer service skills

Education

NJ state Cosmetology license

2 years’ experience in luxury resort spa

Advanced skin care training

Guest service training

Job description

Overview

The Esthetician administers professional facials, waxing services, and other esthetic services to our guests. They must possess a thorough knowledge of the skin, have excellent facial massage and skin extraction techniques, and possess excellent cleanliness and sanitation skills. Additionally, they should be willing to train in our spa’s specific facial treatment offerings. Excellent communication skills are essential, as is the ability to learn the product and service knowledge necessary to effectively provide wellness and beauty solutions to meet the needs of our guests. They must hold and maintain a current state license.

Responsibilities

• Be on time for your shift, prompt with each appointment, and perform services within the appropriate time allotted for the service.
• Provide consistent professional facial and body treatments in accordance with spa protocols and accepted certification practices.
• Be flexible with your schedule, supporting the needs of the spa.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
• Actively promote home care programs, meeting minimum retail sales goals.
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
• Perform prep work and properly clean and restock room as required.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
• Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions, and/or discounts available.
• Handle guests’ questions and concerns professionally and courteously.
• Provide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction.
• Possess the ability to work without direct supervision.

Additional Responsibilities

• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in, and support training and staff meetings.
• Must have enthusiasm and possess excellent customer service skills.
• Enjoy working with people and possess a friendly and outgoing personality.
• Must be a team player.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values.
• Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Other duties as assigned.

Qualifications

• Must hold and maintain a current NJ state Cosmetology license.
• Minimum of 2 years’ experience, preferably in a luxury resort spa environment.
• Advanced skin care training a plus.
• Guest service training a plus.