Esthetician & Massage Therapist - Dual Licensed

StretchMed Marlborough; Boca Raton (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

The Polo Club of Boca Raton is looking for a skilled professional to provide outstanding spa services to members and guests. The role involves performing massage therapy, facial treatments, and skincare services while ensuring client comfort and confidentiality.

Ideal candidates will have valid Esthetician and Massage Therapy licenses, along with a minimum of three years of relevant experience. The environment is professional and welcoming, focusing on delivering high-quality service to all clients.

Qualifications

• 3+ years of related experience in spa services.
• Ability to perform various massage modalities and advanced facial treatments.
• Must maintain a professional appearance and demeanor.

Responsibilities

• Provide exceptional spa services including massage therapy and skincare.
• Conduct client consultations to assess needs.
• Maintain treatment rooms and equipment in accordance with spa standards.

Skills

Knowledge of massage therapy techniques

Customer service

Communication skills

Team player

Attention to detail

Education

Certificate from college or technical school

Current Esthetician and Massage Therapy licenses

Tools

Spa software

Word Processing software

Job description

Job Details

Job Location: Boca Raton, FL 33496

Summary: Provides exceptional spa services to members and guests by delivering massage therapy, facial treatments, skincare services, and waxing in a professional, welcoming, and relaxing environment. Utilizes a variety of massage modalities and advanced aesthetic techniques while ensuring the highest level of guest care, comfort, and confidentiality.

Essential Duties and Responsibilities

• Performs massage therapy, facial treatments, skincare services, and waxing services in accordance with established spa standards and protocols.
• Provides exceptional customer service by creating a warm, welcoming, and professional experience for all members and guests.
• Conducts client consultations to assess skincare concerns, wellness goals, treatment preferences, and contraindications prior to services.
• Analyzes skin conditions and determines appropriate facial treatments and skincare recommendations for each client.
• Performs massage and body treatments while maintaining proper draping techniques, client comfort, and appropriate pressure throughout the service.
• Performs waxing services using proper sanitation and safety protocols, including facial and body waxing with hard and soft wax techniques.
• Maintains complete confidentiality regarding client information and remains attentive and sensitive to individual client needs.
• Recommends retail products, home care regimens, and additional spa services based on client needs and treatment goals.
• Educates members and guests on the benefits of massage therapy, skincare treatments, and wellness services.
• Maintains treatment rooms, equipment, linens, and supplies in a clean, sanitary, and organized manner in accordance with spa and health regulations.
• Ensures treatment rooms are properly prepared and stocked prior to each appointment.
• Manages appointment times efficiently to ensure each client receives their full scheduled service.
• Assists with scheduling, confirming appointments, and processing payments as needed.
• Maintains accurate treatment records and client notes in accordance with spa policies.
• Communicates professionally and courteously with members, guests, co-workers, management, and the public.
• Adheres to all spa policies, procedures, safety standards, and sanitation guidelines.
• Maintains current knowledge of massage therapy techniques, skincare trends, products, and wellness practices.
• Exhibits and maintains a professional appearance and demeanor that reflects positively on The Polo Club.
• Performs other duties as assigned by the Wellness Manager or Director of Wellness.

Knowledge, Skills and Abilities

• Requires knowledge of massage therapy techniques, skincare treatments, waxing procedures, anatomy, and wellness practices.
• Must possess current Massage Therapist and Esthetician/Facial Specialist licenses as required by the state.
• Ability to perform 30, 60, and 90-minute massage and facial services.
• Experience with various massage modalities and advanced facial treatments preferred.
• Must be experienced in chemical peels, microdermabrasion, LED light therapy, lash and brow tinting, and advanced skincare treatments.
• Experience in waxing protocols, including facial and body waxing, nose, ears, bikini, and Brazilian waxing using hard and soft wax preferred.
• Requires excellent customer service and communication skills.
• Must be a team player with the ability to work effectively in a collaborative environment.
• Requires good judgment, professionalism, and attention to detail.
• Knowledge of spa services, skincare products, body treatments, and wellness offerings required.
• Knowledge and proper use of spa equipment including hydroculator, hydraulic massage table, hot stone equipment, microdermabrasion devices, LED equipment, and waxing tools preferred.
• Ability to verbally communicate effectively in English and understand written and verbal instructions.
• Ability to interact professionally and maintain effective working relationships with members, guests, supervisors, and co-workers.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Ability to maintain a calm and professional demeanor during busy periods.
• Previous luxury spa, resort, or club experience preferred.
• Ability to stand, walk, bend, reach, and lift for extended periods of time.
• Ability to perform repetitive hand and arm movements throughout scheduled shifts.
• Ability to lift and carry up to 25 pounds occasionally.

Supervisory Responsibilities

This job does not have supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Certificate from college or technical school plus three years related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to communicate well in English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively on a one-on-one basis to members and guests.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of Word Processing software, Internet software and Spa software.

Certificates, Licenses, Registrations

Current Esthetician license, Massage Therapy license, First Aid, CPR and AED certification.

Physical Demands

The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stand and talk or hear. The employee is occasionally required to walk; sit and stoop, kneel, or crouch.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather) and work near moving mechanical parts. The noise level in the work environment is usually quiet.