Esthetician / Beauty Therapist

Hospitaliti; Kentucky; Presencial; USD 40.000 - 55.000; Jornada completa

Descripción de la vacante

Grand Hyatt Grand Cayman Resort & Spa is seeking an Esthetician/Beauty Therapist to educate guests on skin health and deliver high-quality facial and body treatments that exceed expectations. The role requires strong communication, a client-centric approach, and collaboration with spa management to maintain five-star service standards.

The ideal candidate has an esthetics or cosmetology license, 4+ years’ luxury spa experience, and familiarity with high-performance skincare devices.

Formación

• Must possess strong communication, interpersonal and customer service skills.
• Diploma/degree from an accredited esthetics, cosmetology, or beauty therapy program.
• Minimum 4 years’ active esthetician/beauty therapist experience in luxury settings preferred.
• Experience with high-performance skincare devices (LED, microdermabrasion, HydraFacial, etc.) is desirable.

Responsabilidades

• Perform facial, body, and skincare treatments per protocols and licensing standards.
• Educate guests about skin health and home care options to drive results.
• Maintain sanitation, sterilization and a clean treatment room; follow draping policies.
• Assist with spa product sales and educate guests on home care options.

Conocimientos

Communication skills

Interpersonal skills

Customer service

Educación

Esthetics license

Descripción del empleo

Grand Hyatt Grand Cayman Resort & Spa is hiring through Hosco in George Town.At MERA Elemental Sanctuary, we believe in the transformative power of intuitive care and mindful beauty. Our estheticians/beauty therapists are selected not only for their technical expertise but for their warmth, presence, and commitment to creating deeply restorative experiences. As an Esthetician / Beauty Therapist, you are responsible for educating guests about their skin’s health, beauty, and therapeutic needs while delivering results-driven facial and body treatments that exceed expectations. Through refined technique, compassionate consultation, and a love for holistic care, you help cultivate guest trust and loyalty.An ideal candidate is a “people person” who balances empathy with expertise, maintains calm in fast-paced environments, and takes initiative in both service and team collaboration. The ideal candidate brings a harmonious balance of professionalism and heartfelt service—able to work collaboratively with management and peers while confidently guiding each guest’s unique skincare journey. The Esthetician / Beauty Therapist must demonstrate skillful communication and the ability to navigate challenges with poise and thoughtful guidance.

Job Duties & Functions

Guest Experience & Service Delivery

• Maintain the highest standards of guest service, hospitality, spa, aesthetics, and professionalism at all times.
• Timely respond to guests’ needs and promote available services and products.
• Ensure all services and interactions reflect brand standards, confidentiality, and five-star standards excellence.
• Perform therapeutic spa services with the utmost care and within your scope of practice.
• Perform a full range of facial, body, and skincare treatments according to protocols and professional licensing standards.
• Conduct thorough skincare consultations, analyze guest needs, and offer tailored at-home regimen recommendations.
• Possess strong knowledge of all facial and body treatments, including protocols, contraindications, ingredients, and treatment benefits.
• Demonstrate proficiency with high-performance devices and eagerness to expand skill set through ongoing education.
• Attend all training courses and demonstrate a high level of product knowledge, active ingredients, and their functions.
• Strictly adhere to sanitation practices: ensure esthetic tools/implements are properly disinfected, sterilized, and stored.
• Ensure strict compliance with draping policies while creating a secure, relaxing guest experience.
• Maintain an immaculate, well-stocked treatment room and proactively communicate supply needs to leadership.
• Accurately complete client intake and treatment logs in spa software systems.
• Assist with retail merchandising and contribute to spa product sales by educating guests on home care options.
• Conduct tours or participate in events when needed to support the spa’s outreach and guest engagement.
• Assist in maintaining a clean and organized spa environment—including common spaces and product areas.
• Remain current with professional trends, continuing education, and the spa’s evolving treatment menu.

Qualifications & Requirements

• Must be 18 years of age or older.
• High school diploma or GED is required.
• A diploma from an accredited esthetics, cosmetology, or beauty therapy qualification is essential.
• Examples include CIDESCO, CIBTAC, ITEC, NVQ-SVQ3, or an equivalent diploma.
• Must possess a current Esthetics or Cosmetology License in good standing.
• Minimum of 4 years’ active experience as an esthetician / beauty therapist in a luxury spa, medical aesthetics clinic, hotel, resort, or equivalent is preferred.
• Prior experience working with high-performance skincare devices (e.g., LED therapy, microdermabrasion, cryotherapy, HydraFacial, or MediSpa equipment) is highly desirable.
• Experience with organic and luxury skincare lines preferred.
• Demonstrate mastery in sanitation, sterilization of implements, and general spa hygiene standards.
• Must possess strong communication, interpersonal, and customer service skills.
• Must have flexible schedule availability to include weekends, holidays, and special events when needed.
• Must have good physical stamina with the ability to perform multiple services in a row.
• Professional demeanor and passion for skincare, spa, wellness, and luxury service required.
• Ability to remain calm under pressure, adapt to guest needs, and maintain a high standard of service excellence.
• Strong understanding of Forbes/AAA brand standards is preferred.
• Must be detail-oriented, self-motivated, and comfortable with multitasking in a high-touch environment.
• Approachable, calm under pressure, and able to solve problems with grace and initiative.
• Deep knowledge of skincare ingredients and a desire to stay at the forefront of esthetics innovations.
• Committed to continual learning and refinement of technique through training and education.

Source: Hospitality OnlineExperience Experience in the hospitality industry is preferred.

Please see the full vacancy for the benefits offered by Grand Hyatt Grand Cayman Resort & Spa.