Estate Garden Tour Guide

Philaculture; Pennsylvania; On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

403b with employer match

Store and cafe discounts

Free general admission for you and an

Job summary

Winterthur Museum, Garden & Library is seeking an Estate Guide to deliver narrated tram tours, lead garden walks, and provide top-tier visitor experiences. You will coordinate shuttle operations, assist with events, and stay current on garden collections through ongoing training.

Excellent communication and a welcoming demeanor are essential. Position requires a minimum HS diploma and 1–2 years in teaching or visitor services; driving duties may apply and require a valid license.

Qualifications

• Minimum HS diploma or equivalent with 1–2 years in teaching, visitor service or tour industry with public speaking talent.
• Strong communication and guest-facing skills are required.
• Willingness to participate in required training and safety procedures.

Responsibilities

• Provide excellent visitor service and be the friendly face of Winterthur.
• Lead narrated tram tours and garden walks with prepared and adaptable interpretation.
• Coordinate daily tram and shuttle operations as lead guide when assigned.
• Perform pre-/post-shift vehicle checklists and report maintenance needs.

Skills

Public speaking

Excellent visitor service

Oral communication

Interpersonal skills

Education

High School Diploma

Tools

Defensive Driving

Driver's license

Job description

Winterthur Museum, Garden & Library is seeking an Estate Guide to deliver narrated tram tours, lead garden walks, and provide top-tier visitor experiences. You will coordinate shuttle operations, assist with events, and stay current on garden collections through ongoing training.

Excellent communication and a welcoming demeanor are essential. Position requires a minimum HS diploma and 1–2 years in teaching or visitor services; driving duties may apply and require a valid license.