Estate Claims Specialist

DCM SERVICES LLC; BLOOMINGTON (MN); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

DCM Services, LLC is seeking an Estate Claims Specialist to process and file probate claims nationwide. This full-time, non-exempt role supports the Probate Finder Claims Team, working in a dual-contributor environment to ensure claims are accurate and properly filed with courts and clients.

Responsibilities include notarizing documents as needed, following signatory procedures, and performing data quality checks.

Formación

• Strong attention to detail with thorough, accurate work.
• Excellent written and verbal communication.
• Ability to work independently and with a team.

Responsabilidades

• Accurately file and present estate claims following procedures.
• Notarize claims as a Company-approved Notary Public when required.
• Process claims to meet court requirements and record retention standards.
• Mail claims via standard or Certified Mail to courts, attorneys, and personal representatives.
• Perform quality control validations of estate data for completeness.
• Assist with estate data matching and post-claim documentation.
• Respond to client requests and coordinate with internal teams.

Conocimientos

Attention to detail

Communication skills

Problem solving

Educación

High school diploma or GED

Herramientas

MS Office

Descripción del empleo

Description

Estate Claims Specialist

Full-Time | Non-Exempt

About DCM Services

DCM Services, LLC is a specialty services company known for its Probate Finder Claims division, which helps identify and file legitimate claims against decedents' estates on behalf of clients nationwide. Our team combines careful research, attention to detail, and a genuine sense of purpose — helping families and creditors navigate the probate process accurately and efficiently.

About the Role

As an Estate Claims Specialist, you'll play a key role on our Probate Finder Claims Team, processing and filing probate claims in decedents' estates across the country. You'll work in a dual-contributor environment — sometimes independently, sometimes as part of a collaborative team — helping ensure claims are accurate, complete, and properly filed within court and client requirements.

What You'll Do

• Accurately file and present claims, including:
• Following proper signatory procedures as an authorized representative/agent
• Notarizing claims as a Company-approved, state-commissioned Notary Public
• Processing claims to meet specific court requirements and record retention standards
• Mailing claims via standard or Certified Mail to ensure proper receipt by courts, attorneys, and personal representatives
• Perform quality control validations of estate data to ensure proof of claim packages are accurate and complete
• Complete estate match reviews, verifying client information against probated estate data (backup support to the Estate Data Specialist)
• Process returned claims accurately and efficiently (backup support to the Sr. Estate Claims Specialist)
• Respond to ad-hoc client requests, communicating with Operations Managers, Client Liaisons, and Account Representatives
• Process filing fee checks accompanying claims
• Research missing estate data to keep our proprietary database current
• Assist with post-claim documentation (Release of Claim, Withdrawal, etc.)
• Maintain compliance with company information security and privacy policies

Requirements

What We're Looking For

• Beginner to mid-level computer proficiency
• Entry-level familiarity with Microsoft Office (Word, Excel, Outlook)
• Strong attention to detail — organized, thorough, and accuracy-driven
• Comfortable problem-solving estate claim issues independently and via team collaboration
• Excellent written and verbal communication skills
• Ability to manage a dual role that shifts between independent work and team collaboration

Education

• High school diploma or GED required

Physical/Job Requirements

• Ability to remain sedentary for a full work shift
• Clear written and verbal communication skills

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