Espresso Machine Technician / Coffee Machine Repair Tech

Overdrive Espresso LLC; Grand Rapids (MI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Bonuses

Paid vacation

Flexible schedule

Company vehicle

Company phone

Company tools

Job summary

Overdrive Espresso is hiring a full-time Espresso Machine Technician / Coffee Machine Repair Tech in Grand Rapids, MI. After a 1-month training, you will service and repair coffee equipment at large coffee shop chains, traveling to customer sites daily to assess needs and perform installations, repairs, and preventative maintenance.

You will also maintain your service vehicle, adhere to safety policies, and provide clear service documentation and invoice breakdowns to customers.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Travel to customer locations to assess needs and service equipment.
• Perform installations, repairs, and preventative maintenance on coffee equipment.
• Keep vehicle and tools clean, organized, and safe; adhere to safety policies.
• Prepare service request forms and clearly itemize invoice breakdowns for customers.

Education

High school

Job description

Espresso Machine Technician / Coffee Machine Repair Tech

Overdrive Espresso in Grand Rapids, MIis looking to hire a full-time Espresso Machine Technician / Coffee Machine Repair Tech. Do you have a strong work ethic and a willingness to learn? Are you looking for an entry-level position that will teach you new skills? Would you like to work with a great team of hardworking people? If so, please read on!

This coffee machine technician position earns a competitive wage of $17 - $19/hour to start, depending on prior technical work experience. We provide excellent benefits, including health insurance, a 401(k) with company match, bonuses, paid vacation, a flexible schedule, a company vehicle, a company phone, and company tools.

ABOUT OVERDRIVE ESPRESSO

Overdrive Espresso is a commercial coffee equipment and espresso machine repair company. As a small business, we're committed to providing exceptional customer service and our technicians work in overdrive to ensure our customers' coffee equipment is serviced quickly and with quality, every time. We pride ourselves on the high level of service and repair we provide to our customers.

We strive to maintain a culture of empathy, honesty, transparency, and respect. Each member of our team is valuable to us, which is why we offer generous benefits and seek to provide an environment that encourages personal and professional growth!

A DAY IN THE LIFE OF AN ESPRESSO MACHINE TECHNICIAN / COFFEE MACHINE REPAIR TECH

As an Espresso Machine Technician / Coffee Machine Repair Tech, you offer a key service to our customers. After completing your 1-month training program, you are able to repair coffee and espresso machines in big-chain coffee shops. Each day, you travel to customer locations to assess needs. You perform installations, repair services, and preventative maintenance on various coffee equipment.

Aside from working on these machines, you also provide upkeep of your service vehicle. You make sure to keep it clean and organized at all times. Safety is a priority to you, and you always adhere to policies and procedures. You perform routine inventory checks of in-stock and out-of-stock items in your vehicle to ensure you always have needed parts.

When work orders come in, you respond in a friendly and efficient manner. You accurately and thoroughly complete service request forms and invoice breakdowns. Always respectful and professional, you ensure that the customer understands the work that was completed. You get a great feeling of satisfaction from keeping our customers' machines up and running!

QUALIFICATIONS FOR AN ESPRESSO MACHINE TECHNICIAN / COFFEE MACHINE REPAIR TECH

• High school