Escrow Support Processor

First American; Phoenix (AZ); On-site; USD 2,543,000 - 3,393,000; Full time

Benefits offered by this job

Medical insurance

401k

PTO

Employee stock purchase plan

Job summary

First American’s GO Title division seeks an Escrow Assistant to join a Mesa, AZ team. You will provide broad escrow support, perform clerical tasks, and assist escrow officers in openings, closings, and document preparation.

The role requires basic escrow knowledge, accurate record keeping, and reliable communication with branches. This on-site position offers competitive pay and benefits as part of a dynamic, customer-focused department.

Qualifications

• Must be able to follow Escrow Procedures and have awareness of regulations governing escrow process.
• Good verbal and written communication skills.
• Establishes effective working relationships at the work group level.

Responsibilities

• Provide a wide range of support to a team of Escrow Support Processors and Escrow Officers.
• Perform work that is very similar to associate level, although tasks may be slightly more complex with greater experience and knowledge.
• May work on escrow openings and closings.
• Perform clerical functions to set up (open) escrow files.
• Prepare correspondence, escrow files and orders preliminary title reports.
• Perform fund disbursements.
• Prepare and deliver closing statements and closing letters.
• Schedule and provide instructions to couriers.
• Order payoffs, liens, homeowner association documents and evidence of insurance.
• Distribute preliminary report.
• Communicate with branches, as needed.
• Follow functional area’s processes and procedures in daily activities; Troubleshoot as needed.
• Actively contribute to the results of a team and works toward achieving goals and objectives.

Skills

Escrow procedures

Verbal communication

Written communication

Team collaboration

Education

High school diploma

Job description

Who We Are

Join a team that puts its People First! First American's GO Title division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Found typically in centralized processing (rather than an individual branch setting). Provides centralized clerical processing of all documents connected with the initiation or closing of escrows, relieving branches of high volume paperwork. Communicates information and instructions to escrow branches, but not to customers. Come join our Mesa, AZ branch of First American, where we recognize our true worth is our people. We are looking to add an Escrow Assistant to our growing team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties.

What You’ll Do

• Provide a wide range of support to a team of Escrow Support Processors and Escrow Officers.
• Perform work that is very similar to associate level, although tasks may be slightly more complex with greater experience and knowledge.
• May work on escrow openings and closings.
• Perform clerical functions to set up (open) escrow files.
• Prepare correspondence, escrow files and orders preliminary title reports.
• Perform fund disbursements.
• Prepare and deliver closing statements and closing letters.
• Schedule and provide instructions to couriers.
• Order payoffs, liens, homeowner association documents and evidence of insurance.
• Distribute preliminary report.
• Communicate with branches, as needed.
• Follow functional area’s processes and procedures in daily activities; Troubleshoot as needed.
• Actively contribute to the results of a team and works toward achieving goals and objectives.

What You’ll Bring

• Must be able to follow Escrow Procedures and have awareness of regulations governing escrow process.
• Working knowledge of fundamental concepts, practices and procedures of department/field.
• Good verbal and written communication skills.
• Establishes effective working relationships at the work group level.
• High school diploma or equivalent.
• 1-2 years escrow processing experience.

Pay Range

Pay Range: $18.46 - $24.63 Hourly. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

• First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
• County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster

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First American is an equal opportunity employer in every sense of the term.