Escrow Specialist - Mortgage Servicing & Growth

ADP, Inc.; Chicago (IL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401k with employer matching

Paid time off

Health, dental, and vision benefits

Job summary

Renovo Financial in Chicago, IL is seeking an Escrow Specialist to administer all aspects of escrow accounts, including tax, insurance, and escrow analyses, while collaborating with vendors, borrowers, and other departments.

The role requires 1–2 years escrow handling and 2 years mortgage servicing, strong organizational and communication skills, and the ability to work independently in a fast-growing company, with opportunities to contribute to special projects.

Qualifications

• High School Diploma or equivalent.
• 1–2 years escrow handling experience.
• 2 years mortgage servicing experience.
• Excellent organizational and communication skills.

Responsibilities

• Process daily tax payments with tax vendor and Renovo Accounting Team regarding funding.
• Process daily insurance payments with insurance vendor and Renovo Accounting Team regarding funding.
• Maintain insurance records in the servicing system.
• Force-Placed Insurance Oversight and Escalation Process.
• Coordinate with borrowers on tax and insurance payment issues or inquiries.
• Manage deed requests from tax vendor.
• Complete escrow analyses and field questions from borrowers related to notices and curing process.
• Follows up and resolves problems or issues with little to no direction from Supervisor.
• The ability to analyze any situation or obstacle and provide a solution.
• Have a thorough understanding of process in order to be proactive rather than reactive.
• The ability to accept feedback to ensure a positive outcome.
• Communicate with manager your goals, objectives, and key results to foster alignment and team focus.
• Work special projects as needed.

Skills

Customer service

Time management

Communication skills

Analytical thinking

Team player

Self-motivated

Adaptability

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Job description

Renovo Financial in Chicago, IL is seeking an Escrow Specialist to administer all aspects of escrow accounts, including tax, insurance, and escrow analyses, while collaborating with vendors, borrowers, and other departments.

The role requires 1–2 years escrow handling and 2 years mortgage servicing, strong organizational and communication skills, and the ability to work independently in a fast-growing company, with opportunities to contribute to special projects.