Escrow Operations Analyst I

Ali Aydi; Dallas, Jacksonville, Salt Lake City (TX, FL, UT); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Employee Assistance Program

Health Savings Account

Paid Holidays

Matching 401(k) Plan

Job summary

Selene Holdings seeks an Escrow Analysis Specialist I to ensure policy and procedures are followed and to meet business objectives. You will perform escrow analyses, handle escalated issues, and support audits across multiple teams.

Ideal candidates will have a high school diploma or GED, familiarity with MSP/Black Knight/Sagent, and strong detail orientation. The role offers a stable environment with benefits and opportunities in mortgage servicing.

Qualifications

• High school diploma or GED required.
• BKFS MSP or Sagent experience preferred.
• Experience in escrow analysis, tax, hazard insurance and MIP/PMI preferred.

Responsibilities

• Maintain workflow volume to meet SLA for Escrow Analysis.
• Resolve escalated loan-level issues and assist departments.
• Ensure timely internal and external audits.
• Perform individual escrow analyses and review mass analysis for RESPA.

Skills

Attention to detail

Multi-tasking

Communication skills

Teamwork

Customer service

Judgment

Adaptability

Ethics

Language ability

Mathematical ability

Reasoning ability

Education

High school diploma or GED

BKFS MSP or Sagent experience

Tools

MSP

Black Knight/LPS

Sagent

Job description

Selene Holdings seeks an Escrow Analysis Specialist I to ensure policy and procedures are followed and to meet business objectives. You will perform escrow analyses, handle escalated issues, and support audits across multiple teams.

Ideal candidates will have a high school diploma or GED, familiarity with MSP/Black Knight/Sagent, and strong detail orientation. The role offers a stable environment with benefits and opportunities in mortgage servicing.