Escrow Officer w/ Book

Orchard Robotics; Town of Texas (WI); Remote; USD 60,000 - 80,000; Full time

Job summary

Orchard Robotics is seeking a dynamic Escrow Officer to oversee the closing process and ensure excellent customer experiences. Candidates should have at least 3 years of experience and a track record of handling high-stakes deals.

This full-time role allows remote work from various Texas cities and requires exceptional customer service skills and proficiency with relevant technologies. Be part of a supportive team culture that values innovation.

Qualifications

• 3+ years of experience as a Licensed Escrow Officer with ability to bring in 5 closings/month.
• Exceptional verbal and written skills for positive relationships.
• Confidence in using technologies and specialty software.

Responsibilities

• Manage the closing process and provide an exceptional customer experience.
• Prepare closing disclosures and escrow agreements.
• Communicate and collaborate across departments to resolve Title process issues.
• Obtain clear title and satisfy liens against the property.
• Balance financials with corresponding invoices and tax balances.

Skills

Licensed Escrow Officer

Customer service skills

Team player mentality

Detail-oriented organization skills

Technical proficiency (Google Suite, Qualia)

Job description

About the Role

Orchard Title is looking for a dynamic Escrow Officer who has a current book of business, to manage the closing process and provide an exceptional experience for customers for both their own deals and Orchard Brokerage closings. The ideal candidate is a seasoned real estate professional with expert knowledge of residential closings. If you are used to working with high‑stakes, time‑sensitive deals and managing your own pipeline, then we want to hear from you! This is a full‑time role that will report into the Escrow Manager for your market. We are open to any of the following locations for this role: Phoenix, Denver, Austin, Dallas, Houston, or San Antonio.

What You’ll Do Here

• Actively seek new business by attending sales meetings, real estate events, escrow, and management meetings and interact with lending and banking to increase capture rate.
• Prepare closing disclosures, escrow agreements and all other settlement documents according to lender and/or buyer/seller instructions.
• Clearly communicate and collaborate with cross‑functional departments in Customer Experience, Brokerage, Contract Operations, and Funding to promptly troubleshoot and resolve any issues in the Title process to avoid delays.
• Obtain clear title by curing title defects, satisfying existing liens and encumbrances against property or principals, and verifying proper vesting.
• Balance all financials with corresponding invoices and tax balances.
• Provide correct lender closing instructions and oversee the receipt and proper disbursement of funds; ensure all outstanding checks and escrowed funds are properly managed.
• Maintain compliance with Orchard Title policies and procedures in accordance with governing laws, regulations, regulatory agencies and company standards.

We’d Love to Hear From You if You Have

• 3+ years of experience as a Licensed Escrow Officer with their own book of business. Expected to bring in a minimum of 5 closings a month from their book of business.
• Exceptional verbal and written customer service skills that help form positive relationships both internally and externally.
• Confidence working with technologies (Google Suite) and speciality software (e.g. Qualia). Will train if needed.
• Working knowledge of state‑level escrow rules and regulations enforced by the Dept of Insurance.
• A team player mentality who subscribes to the concept of “Team Before Self.”
• Passion for innovation and are comfortable with change.
• Organization skills and are exceptionally detail‑oriented.

Equal Opportunity Statement

Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.