Escrow Officer w/ Book

Orchard Robotics; San Antonio (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Orchard Robotics is seeking a dynamic Escrow Officer to manage the closing process and provide an exceptional customer experience. This full-time role is essential for managing deals and requires a seasoned real estate professional with expert knowledge of residential closings.

The candidate should have over 3 years of experience and exceptional customer service skills, along with a passion for innovation and strong organization. The position is open in various Texas locations, including San Antonio.

Qualifications

• 3+ years of experience as a Licensed Escrow Officer with own book of business.
• Exceptional verbal and written communication skills.
• Ability to work with technology and specialty software.

Responsibilities

• Manage the closing process and provide customer experience.
• Prepare closing disclosures and escrow agreements.
• Balance all financials with corresponding invoices.
• Maintain compliance with Orchard Title policies.

Skills

Customer service skills

Detail-oriented

Knowledge of state escrow rules

Tech-savvy (Google Suite)

Tools

Qualia

Job description

About the Role

Orchard Title is looking for a dynamic Escrow Officer who has a current book of business, to manage the closing process and provide an exceptional experience for customers for both their own deals and Orchard Brokerage closings. The ideal candidate is a seasoned real estate professional with expert knowledge of residential closings. If you are used to working with high‑stakes, time‑sensitive deals and managing your own pipeline, then we want to hear from you! This is a full‑time role that will report into the Escrow Manager for your market. We are open to any of the following locations for this role: Phoenix, Denver, Austin, Dallas, Houston, or San Antonio.

What You’ll Do Here

• Actively seek new business by attending sales meetings, real estate events, escrow, and management meetings and interact with lending and banking to increase capture rate.
• Prepare closing disclosures, escrow agreements and all other settlement documents according to lender and/or buyer/seller instructions.
• Clearly communicate and collaborate with cross‑functional departments in Customer Experience, Brokerage, Contract Operations, and Funding to promptly troubleshoot and resolve any issues in the Title process to avoid delays.
• Obtain clear title by curing title defects, satisfying existing liens and encumbrances against property or principals, and verifying proper vesting.
• Balance all financials with corresponding invoices and tax balances.
• Provide correct lender closing instructions and oversee the receipt and proper disbursement of funds; ensure all outstanding checks and escrowed funds are properly managed.
• Maintain compliance with Orchard Title policies and procedures in accordance with governing laws, regulations, regulatory agencies and company standards.

We’d Love to Hear From You if You Have

• 3+ years of experience as a Licensed Escrow Officer with their own book of business. Expected to bring in a minimum of 5 closings a month from their book of business.
• Exceptional verbal and written customer service skills that help form positive relationships both internally and externally.
• Confidence working with technologies (Google Suite) and speciality software (e.g. Qualia). Will train if needed.
• Working knowledge of state‑level escrow rules and regulations enforced by the Dept of Insurance.
• A team player mentality who subscribes to the concept of “Team Before Self.”
• Passion for innovation and are comfortable with change.
• Organization skills and are exceptionally detail‑oriented.

Equal Opportunity Statement

Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.