Escrow Officer (In Office)

First American

Port Saint Lucie (FL)

On-site

USD 34,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Health benefits
Dental benefits
Vision benefits
401(k)

Job summary

First American is seeking an Escrow Officer for its Homebuilder Services team in Florida. The role involves handling simple and complex escrow transactions, acting as a neutral liaison between buyer, seller, and lender, and working with Underwriting to manage risk. Location options include Port St.

Lucie or West Palm Beach. The ideal candidate will have 2-4 years escrow experience, strong communication skills, and the ability to work with proprietary software.

Qualifications

  • 2-4 years of escrow related experience as an Escrow Officer.
  • Customer service mindset with professional attitude.
  • Excellent verbal and written communication with internal and external customers.

Responsibilities

  • Provide outstanding customer service while growing and servicing the business.
  • Complete real estate escrow transactions and liaise between buyer, seller, and lender.
  • Coordinate with Underwriting to monitor and mitigate risk to the company.
  • Ensure funds are properly accounted for and disbursed per contract terms.
  • Prepare and review closing statements, documents, and title filings.

Skills

Escrow experience
Customer service
Communication skills
Organizational skills

Education

High School Diploma

Tools

Proprietary software

Job description

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Work as a dynamic team providing best in class service and support in the Homebuilder real estate space. At First American we provide our teams with the support, tools, and technology that they need to ensure that providing unparalleled customer service is your primary focus. We are looking to add a Escrow Officer to our Homebuilder Services team. This position plays a key role in transforming the real estate experience by empowering our employees and customers to deliver next-generation solutions and results. This role is located at either our Port St. Lucie, FL location or our West Palm Beach, FL location.

What You’ll Do
  • Continually grow and service the business by providing outstanding customer service
  • Complete simple and complex real estate escrow transactions by determining requirements and acting as a neutral liaison between buyer, seller, and lender
  • Work cross-functionally with Underwriting to monitor and mitigate risk to the company
  • Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract
  • Complete closing by reviewing, recording, and filing documents including preparing and distributing final closing statements and title, ensuring adherence to delivery dates and timelines.
  • Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
  • Prepare legal documents for the closure of the sale
  • Comply with regulatory requirements by adhering, and enforcing adherence, to requirements
What You’ll Bring
  • 2-4 years of escrow related experience as an Escrow Officer, preferably in Homebuilder
  • Passion for helping customers while maintaining a professional and positive attitude
  • Excellent verbal and written communication with both internal and external customers; uses various types of communication to meet customer expectations and build relationships
  • Problem solving with strong organizational skills, detail oriented and knows how to navigate internal and external resources to resolve issues
  • May require escrow officer certification dependent upon state
  • Comfortableness working with technology and proprietary programs; adapts quickly to new software applications and technologies
  • Thrives in contributing to a team, working together to deliver beyond customer expectations
  • High School Diploma/Equivalent

Pay Range: $24.42 - $32.56 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference.

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