Escrow Officer (In Office)

First American; San Antonio (TX); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

PTO

Employee stock purchase plan

Job summary

First American in San Antonio, TX is seeking an Escrow Officer to join our team. You’ll manage real estate escrow transactions, work with buyers, sellers, and lenders, and ensure accurate processing from opening through closing.

You will collaborate with Underwriting to mitigate risk, verify funds, and prepare closing statements while adhering to regulatory requirements. A professional, customer-focused mindset is essential.

Qualifications

• 2-4 years of escrow-related experience as an Escrow Officer, preferably in Homebuilder
• Passion for helping customers with a professional and positive attitude
• Excellent verbal and written communication with internal and external customers
• Problem solving with strong organizational skills, detail oriented
• Escrow officer certification may be required depending on state
• Comfortable with technology and proprietary programs; adaptable to new software
• Thrives in a team environment and delivers beyond customer expectations
• High School Diploma or equivalent

Responsibilities

• Continually grow and service the business by providing outstanding customer service
• Complete escrow transactions by determining requirements and liaising between buyer, seller, and lender
• Work cross-functionally with Underwriting to monitor and mitigate risk to the company
• Ensure funds are properly accounted for and disbursed per contract terms
• Complete closing by reviewing, recording, and filing documents and distributing final closing statements
• Prepare regular escrow reports for involved parties
• Prepare legal documents for the closure of the sale
• Comply with regulatory requirements by adhering to those requirements

Skills

Escrow Officer experience

Customer service

Communication skills

Problem solving

Tech savvy

Education

High School Diploma

Job description

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Work as a dynamic team providing best in class service and support in the Homebuilder/New construction real estate space. At First American we provide our teams with the support, tools, and technology that they need to ensure that providing unparalleled customer service is your primary focus. This position plays a key role in transforming the Homebuilder real estate experience by empowering our employees and customers to deliver next-generation solutions and results.

What You’ll Do

• Continually grow and service the business by providing outstanding customer service
• Complete simple and complex real estate escrow transactions by determining requirements and acting as a neutral liaison between buyer, seller, and lender
• Work cross-functionally with Underwriting to monitor and mitigate risk to the company
• Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract
• Complete closing by reviewing, recording, and filing documents including preparing and distributing final closing statements and title, ensuring adherence to delivery dates and timelines.
• Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
• Prepare legal documents for the closure of the sale
• Comply with regulatory requirements by adhering, and enforcing adherence, to requirements

What You’ll Bring

• 2-4 years of escrow related experience as an Escrow Officer, preferably in Homebuilder
• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with both internal and external customers; uses various types of communication to meet customer expectations and build relationships
• Problem solving with strong organizational skills, detail oriented and knows how to navigate internal and external resources to resolve issues
• May require escrow officer certification dependent upon state
• Comfortableness working with technology and proprietary programs; adapts quickly to new software applications and technologies
• Thrives in contributing to a team, working together to deliver beyond customer expectations
• High School Diploma/Equivalent

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Pay Range: $24.42 - $32.56 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.