Escrow Officer

First American; Philadelphia (Philadelphia County); On-site; USD 37,000 - 49,000; Full time

Benefits offered by this job

401k

PTO / paid sick leave

Employee stock purchase plan

Job summary

First American is seeking an Escrow Officer to join our New Jersey team, focusing on customer service and timely closings. You will manage escrow accounts, review documents, and coordinate settlements in accordance with policies.

NJ/PA experience is preferred, with potential Philadelphia-area branch locations. As part of a team, you will handle real estate transactions, establish new escrow accounts, and ensure proper funds disbursement.

Qualifications

• Experience handling escrow transactions as an escrow officer.
• NJ/PA experience preferred.
• Openness to new technology and proprietary programs; adjusts easily to new workflow.
• Passion for helping customers while maintaining a professional attitude.
• Excellent verbal and written communication with internal and external customers.
• Problem solver with strong organizational skills and attention to detail.
• Thrives in a team delivering beyond customer expectations.
• Comfortable guiding and supporting future talent.
• MS Office proficiency and adaptability to new software.
• Licensing or certification as required by state.

Responsibilities

• Complete real estate escrow transactions by determining requirements.
• Act as a neutral liaison between file parties, adhere to policy, and monitor risk.
• Ensure funds are accounted for and disbursed per contract and policy.
• Prepare regular escrow reports for involved parties.
• Examine property titles, mortgages, and trust deed documents.
• Prepare closing documents and finalize closing statements.

Skills

Escrow experience

NJ/PA experience

Communication skills

Detail oriented

MS Office

Licensing

Education

High school diploma

Job description

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

First American is looking to add an Escrow Officer to our New Jersey team. In this role you will work in a dynamic, fast-paced setting focused on customer service and closing deals. This role requires exceptional decision-making skills, strong communication skills, and the ability to multi-task as part of a team. The Escrow Officer is responsible for handling real estate transactions by establishing new escrow accounts, managing funds, processing documents for closings, and completing settlements in accordance with established policies and procedures. This position plays a key role in making the dream of home ownership a reality.

Ideally, this position will be located at one of the following branches. Other NJ branch locations may be considered.

530 Walnut Street, Suite 1655, Philadelphia, PA

123 Egg Harbor Road, Suite 806, Sewell, NJ

What You’ll Do

• Complete real estate escrow transactions by determining requirements
• Act as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the company
• Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract and our company policy
• Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
• Examine property titles, mortgages, and trust deed documents
• Prepare legal documents for the closure of the sale
• Complete closing by recording and filing documents, preparing, and distributing final closing statements and title

What You’ll Bring

• Experience handling escrow transactions as an escrow officer
• NJ/PA experience preferred
• Openness to new technology and proprietary programs; adjusts easily to new workflow
• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with both our internal team and external customers; comfortable using various types of communication to meet customer needs
• Problem solver with strong organizational skills, is detail oriented, and knows how to navigate internal and external resources to resolve issues
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Comfortable guiding and supporting future talent learning the business
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• Valid Licensing/Certification as required by applicable state
• High school diploma or equivalent

Pay Range: $26.88 - $35.83 HourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.