SWBC is seeking a Data Integrity Representative in San Antonio, Texas, to perform quality control by reviewing and verifying insurance updates for escrow loans. The role requires analytical thinking and attention to detail, as responsibilities include investigating discrepancies and entering data into systems like AS400, LPS, and Citrix. Candidates should have a high school diploma, with at least two years of data entry experience preferred, particularly in insurance or banking. SWBC offers competitive compensation and various benefits.
Qualifications
Minimum two years of high-level data entry or related experience.
Experience within the insurance, mortgage, or banking industry preferred.
Knowledge of mortgage escrow accounts or homeowners insurance.
Responsibilities
Validate and correct insurance updates and escrow disbursement information.
Resolve escrow disbursement discrepancies by making outbound calls.
Maintain service level objectives for all tasks received from clients.
Skills
Data entry
Organizational skills
Analytical skills
Verbal communication
Written communication
Customer service
Education
High School diploma or GED
Tools
Microsoft Access
MS Excel
Job description
SWBC is seeking a Data Integrity Representative in San Antonio, Texas, to perform quality control by reviewing and verifying insurance updates for escrow loans. The role requires analytical thinking and attention to detail, as responsibilities include investigating discrepancies and entering data into systems like AS400, LPS, and Citrix. Candidates should have a high school diploma, with at least two years of data entry experience preferred, particularly in insurance or banking. SWBC offers competitive compensation and various benefits.