Escrow Assistant (in office)

First American Financial Corp.; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Escrow Assistant to join their dynamic team. In this fast-paced role, you'll support the escrow process, ensuring exceptional customer experiences while managing administrative duties. Your attention to detail and problem-solving skills will be crucial as you assist in opening orders and clearing title. This forward-thinking company values its people and promotes a culture of diversity and inclusion, making it a fantastic place to grow your career. If you're passionate about helping customers and thrive in a collaborative environment, this opportunity is perfect for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Employee Stock Purchase Plan

Qualifications

• Passion for helping customers while maintaining a professional attitude.
• Strong communication skills with internal teams and customers.

Responsibilities

• Assist in the escrow process including opening orders and clearing title.
• Communicate with customers during the escrow process flow.

Skills

Customer Support

Verbal Communication

Written Communication

Problem Solving

Organizational Skills

Detail-Oriented

Interpersonal Skills

Adaptability to Software

Education

High School Diploma or Equivalent

Tools

MS Office Suite

Job description

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Enable you to apply your administrative, support and interpersonal skills to your team and our customer as we lead the industry in transforming how residential real estate transactions are completed. We value our culture and need energetic people that love the details while thriving in delivering exceptional customer experiences. Come join First American, where we recognize our true worth is our people. We are looking to add an Escrow Assistant to our growing team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality.

What You’ll Do:

• Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title.
• Communicate regularly with customers during the escrow process flow.
• Interpret various agreements as they relate to escrow closings.
• Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience.

What You’ll Bring:

• Passion for helping customers while maintaining a professional and positive attitude.
• Excellent verbal and written communication with both our internal teams and external customers.
• Problem solver with strong organizational skills, detail-oriented, a natural curiosity with an eagerness to learn.
• Thrives in contributing to a team working together to deliver beyond customer expectations.
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies.
• High school diploma or equivalent.
• Escrow-related experience preferred.

Pay Range: $21.62 - $28.83 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administering or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.