Escrow Analyst

Virginia Housing; Richmond (VA); Hybrid; USD 47,000 - 63,000; Full time

Benefits offered by this job

Fitness center

Free parking

Educational opportunities

Job summary

Virginia Housing in Virginia is seeking an Escrow Analyst to join our Hybrid team. The role supports the Escrow Administration Department by auditing, adjusting, and analyzing escrow accounts to ensure loans pass analysis cycles and comply with guidelines.

You will process loss drafts, handle restricted escrow and escrow surplus disbursements, and respond to customer and vendor inquiries. The ideal candidate has 5+ years in Mortgage Servicing and knowledge of RESPA, with strong Excel and

Qualifications

• 5+ years of Mortgage Servicing, Escrow Analysis, Insurance/Tax Servicing including Loss Draft Claims.
• Knowledge of RESPA guidelines, industry standards, consumer protection laws & regulations impacting escrow operations areas.
• Extensive critical thinking skills with aptitude for figures and accounting functions.
• Ability to manage multiple tasks and projects simultaneously with keen attention to detail.

Responsibilities

• Audit, adjust, and analyze escrow accounts to ensure loans pass the analysis cycle and stay compliant with state, federal, and investor guidelines.
• Ensure timely processing of loss draft claims, restricted escrow, and escrow surplus disbursements.
• Respond to customers' and vendors' inquiries through written and/or verbal communication.
• Duties may vary depending on Virginia Housing’s business needs.

Skills

Mortgage Servicing

Escrow Analysis

Loss Draft Claims

RESPA Knowledge

Critical Thinking

Multi-tasking

Tools

MS Excel

SharePoint

Black Knight/ICE/MSP

Job description

Overview

Join Virginia Housing and help make a difference as an Escrow Analyst. (Hybrid)

This important role will perform a variety of duties in support of the Escrow Administration Department. Duties include auditing, adjusting, and analyzing escrow accounts to ensure all loans will pass the analysis cycle while remaining compliant with all state, federal, and investor guidelines. Ensure timely and accurate processing of the loss draft claims process, restricted escrow, and escrow surplus disbursements. Responding to customers' and vendor inquiries through written and/or verbal communication. Duties may vary depending on Virginia Housing’s business needs.

Virginia Housing is one of the nation’s leading housing finance agencies. Our mission is to help Virginians attain quality, affordable housing, which we accomplish through our lending and grant programs.

We are focused on employee engagement and committed to a healthy and diverse workforce.

• We offer on-site conveniences such as a fitness center and free parking.
• Educational opportunities to help your advancement are available through classroom and online programs.

To Be Successful In This Role You Must Possess

• Minimum of 5 years’ experience in Mortgage Servicing, Escrow Analysis, Insurance/Tax Servicing including Loss Draft Claims
• Knowledge of RESPA guidelines, industry standards, consumer protection laws & regulations impacting escrow operations areas.
• Requires extensive critical thinking skills, aptitude for figures and accounting functions.
• Ability to manage multiple tasks and project initiatives simultaneously with keen attention to detail

The Ideal Candidate Would Also Have Experience In

• Prior working experience with Mortgage platform Black Knight/ICE/MSP.
• Intermediate to advanced knowledge of MS Excel, data analysis, and Sharepoint.

This position will close at midnight on 9/4/2026.

Hiring Range: $47,000 - $63,000

A background check will be performed as a condition of employment.

A Conflict-of-Interest Act Disclosure form and Secondary Employment Disclosure form will need to be completed as a condition of employment.

Virginia Housing requires associates to live and work within the Commonwealth of Virginia.

-EOE-

V3 Certified Military friendly employer