Enable job alerts via email!

eSales Agent - BMW of Denver Downtown

Sonic Automotive

Denver (CO)

On-site

USD 2,000

Full time

22 days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

Sonic Automotive is seeking an eSales Agent for their dealership in Denver. The role involves connecting with potential vehicle buyers, managing inquiries, and generating sales appointments to enhance customer engagement levels. With competitive pay and strong career development resources, this position offers a chance to thrive in a dynamic industry.

Benefits

Medical, Dental, Vision benefits

HSA and 401k options

Award-winning training programs

Special auto purchasing and leasing benefits

Qualifications

1 year of call center or sales experience required.
Exceptional verbal and written communication skills.
Ability to work in a fast-paced environment.

Responsibilities

Engage with customers through phone, internet, and chats.
Generate sales appointments and drive customer engagement.
Utilize lead management tools and CRM software effectively.

Skills

Communication

Organizational skills

Multi-tasking

Customer service

Sales

14 hours ago Be among the first 25 applicants

Company Description

At

Company Description

At BMW of Denver Downtown, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Salary is $ 18.81 per hour, plus commission potential

Pay Range From $40,000 to $80,000

Our Associates Are Happy To Work Here Because

We boast the lowest turnover in the industry.
We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
We are committed to developing and promoting within the company.
Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
We encourage peer to peer teamwork and recognition.
Special benefits to purchasing and leasing a car.
Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Job Description

The eSales Agent is responsible for engaging with customers who are contacting the dealership with the interest of purchasing a new and/or pre-owned vehicle. Their ultimate goal is to generate sales appointments and drive customers to the dealership. The agent will handle internet inquiries and phone calls, establishing contact and a great first impression with our customers. The eSales Agent’s responsibility is to deliver a premium customer experience by responding to inquiries in a prompt, professional, accurate and courteous manner.

This highly accountable position uses lead management tools and CRM software to manage the initial guest engagement process. This position will be trained to understand all products and services offered at the dealership, along with current inventory, finance and incentive programs. The agent will receive continuous training in exceptional customer service, sales tactics, overcoming objections, and developing customer relationships.

The eSales Agent will report to the Traffic Manager, if applicable, or Sales Manager. Compensation is tied to appointment and sales performance.

Duties And Responsibilities

Answer inbound phone calls, internet inquiries, and chats
Provide guests with timely, relevant responses to address customer questions and needs
Facilitate providing guests price and purchasing information
Provide payment options and quotes
Generate sales and acquisition appointments
Manage organizers to stay up to date with follow up of all active guests
Adhere to specific outreach cadence required for new inquiries
Maintain a thorough understanding of KPIs

Qualifications

Minimum 1 year call center or sales focused experience
Able to set priorities, multi-task, and achieve goals
Ability to perform in a fast paced environment
Ability to work on a team
Exceptional communication skills, both written and verbal
Highly proficient in verbal phone skills
Ability to establish and maintain strong internal and external relationships
Strong organizational and time management skills
Must be adaptable to change
Proficient using a computer
Evening and weekend schedule availability required
All applicants must be authorized to work in the USA
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Additional Information

It's time to make the most important move of your career. From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEO guidelines.

(The E- sales Agent opportunity has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $18.81.)

Seniority level

Seniority level
Not Applicable

Employment type

Employment type
Full-time

Job function

Job function
Other
Industries
Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at Sonic Automotive by 2x

Front Desk Agent - Embassy Suites Denver Downtown

Denver, CO $35,000.00-$50,000.00 11 months ago