ES Eligibility Specialist / 61012463

State of South Carolina; Columbia (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long-term disability

Life insurance

Paid vacation

Sick leave

Paid holidays

Parental leave

Retirement plan

Deferred compensation

Job summary

The South Carolina Department of Social Services is seeking an ES Eligibility Specialist to support the Economic Services Division in Horry County. You will process SNAP, ESAP, and SCCAP applications, conduct interviews, determine eligibility, and help clients stabilize finances while maintaining confidential case records.

Responsibilities include documenting activities, identifying overpayments, and participating in required trainings.

Qualifications

• High School Diploma with relevant program experience in clerical administration or social services.
• Bachelor’s Degree or higher may substitute for the required experience.
• Valid driver’s license and access to a motor vehicle for field work.

Responsibilities

• Provide services under SNAP, ESAP and SCCAP in accordance with laws and agency policies.
• Conduct at least 15 quality interviews daily via phone or in person.
• Process SNAP/ESAP/SCCAP applications and recertifications and determine eligibility.
• Maintain case records and document activities in the agency system with confidentiality.
• Identify and document overpayments and refer to Benefit Integrity Unit as needed.
• Attend required trainings and staff meetings.
• Protect PII and safeguard agency data and networks.
• Perform Red Cross or emergency shelter duties as directed.
• Perform other related duties as required.

Education

High School Diploma

Bachelor’s Degree or higher

Job description

Job Responsibilities

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties

• The ES Eligibility Specialist provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes ESAP (Elderly Simplified Application Project) and SCCAP (South Carolina Combined Application Project) programs in the Economic Services Division in the county office to help restore or improve customer financial stability.
• Conduct a minimum of 15 quality interviews per day to include both phone and/or face-to-face interviews for SNAP, ESAP applications and SNAP recertification's.
• Process all SNAP, ESAP, and SCCAP applications and/or recertification's by determining eligibility and authorizing benefits if applicable.
• Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits.
• Identifies and documents over payments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed.
• Participates in all Economic Services required trainings and supervisory and/or staff meetings as required.
• Ensure personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Protects the agency networks and applications by safeguarding systems, equipment, and data.
• Performs Red Cross shelter duty or other emergency shelter duty/services as directed.
• Performs other related duties as required.

Minimum And Additional Requirements

A High School Diploma and relevant program experience in clerical administration, social work, correctional administration, and general business administration.

A Bachelor’s Degree or higher may be substituted for the required program experience.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Horry County

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note:

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.