ES Case Manager/New Beginnings/New Haven

Columbus House, Inc; New Haven (CT); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401 K retirement plan with employer

Paid time off

10 paid holidays

Job summary

Columbus House, Inc. is seeking a New Beginnings Case Manager in New Haven to provide case management to homeless residents and coordinate with shelter systems and service providers.

You will support clients in enrolling, accessing resources, and maintaining accurate records in the HMIS database. Under the Program Manager of Case Management, you will ensure service quality, participate in network meetings, and contribute to occupancy planning for shelter programs while handling an ~32-hour week

Qualifications

• Bachelor’s degree in human services required with at least 1 year of related experience.
• Strong organizational and time management skills with a deadline-oriented mindset.
• Excellent written and oral communication in English; proficient with Microsoft Office.

Responsibilities

• Provide linkages for clients to social, mental health, educational, vocational, recreational, spiritual, and/or substance abuse services.
• Provide transportation to appointments for clients.
• Coordinate with other agencies, funders, and social service providers.
• Oversee intake, departures and daily roster and programs.
• Attend weekly and monthly agency, program and network meetings.
• Monitor cases and complete documentation/charting for Columbus House and funders.
• Maintain and update client charts in HMIS.
• Collaborate with GNHCAN, CMHC and Errera Center to maximize shelter occupancy.
• Work with Quality Department to complete error reports and accurate admissions/discharges.

Skills

Organizational skills

Time management

Written and verbal communication

Microsoft Office

Criminal justice knowledge

Education

Bachelor’s degree in human services

Tools

HMIS

Job description

Columbus House, Inc.

Job Posting: Full Time (32 hours/week), FLSA Non-Exempt, Non-Essential

New Beginnings Case Manager

VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested

Company Overview & Mission

Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provisionof food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless.

Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission:"To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities."

Purpose

Under the direction of the Program Manager of Case Management in New Haven, the Case Manager provides case management to homeless residents, networks with the Greater New Haven shelter system and mental health/substance abuse/social/medical/housing service systems and collaborates with clinicians and other service providers as well as other Columbus House Case Managers to empower clients to end their homelessness, works with GNHCAN to ensure maximum bed capacity within all Shelter Programs, complete and correct data quality reports related to enrollments and discharges, and provide case manage services to the New Beginnings Program, Shelter Veterans Program and On The Move Veterans Program.

Duties And Responsibilities

• Provide linkages for clients who need social, mental health, educational, vocational, recreational, spiritual, and or substance abuse services
• Provide transportation to appointments for clients
• Coordinate and collaborate with other agencies, funders, and social service providers
• Oversee intake, departures and daily roster and programs
• Attend weekly and monthly agency, program and network meetings
• Monitor all cases assigned and complete all documentation/charting required by Columbus House and its relevant funders
• Maintain and update all required charting and notes
• Enter and maintain all client charts accurately and timely into the Homeless Management Information System Database Case Worthy
• Other related duties assigned in support of a 20-client case load
• Collaborate with GNHCAN, CMHC and Errera Center to maximize occupancy of Shelter Programs.
• Work closely with Quality Department and Director to complete error reports and maintain accurate admissions and discharges for Shelter Programs.

Qualifications

• Bachelor’s degree in human services required with a minimum of One years’ experience working in human services or related fields
• Excellent organizational and time management skills with a deadline-oriented mindset
• Strong written and oral communication skills employing the English language
• Proficiency is Microsoft Office and other common electronic applications
• Able to effectively use the local network of substance abuse, mental health, and social services providers
• Familiar with criminal justice and able to engage, manage, motivate, and support
• Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics
• Complete knowledge base of all aspects of the delivery of person-centered case management
• Able to meet all documentation requirements
• Knowledgeable about crisis intervention, boundaries, confidentiality, universal precautions, harm reduction, trauma informed care and motivational interviewing
• Valid drivers’ license with a good driving history

Supervised by: Program Manager of Case Management

Schedule: 32 hours per week; Monday & Wednesday 9 AM–5 PM, Tuesday 10 AM–6 PM, Thursday 8 AM–4 PM

Salary range: $25.50 - $27.50

Benefits

• Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment
• 401 K retirement plan with employer matching contribution
• Paid time off
• 10 paid holidays

Equal Opportunity/Affirmative Action Employer: Protected Veterans and Individuals with Disabilities Encouraged to Apply

PI286449746