ERSEA Specialist

Action for Boston Community Development, Inc.; Boston (MA); On-site; USD 30,210 - 39,426; Full time

Job summary

A leading non-profit organization is seeking an ERSEA Specialist for its Head Start & Children's Services department. The role involves overseeing data related to enrollment and attendance while promoting the mission of ABCD. Successful candidates will demonstrate strong communication skills, ability to work with families, and proficiency in data management.

Qualifications

• Knowledge of community resources.
• Experience working in a team.
• Professional behavior and boundaries.

Responsibilities

• Responsible for data collection, reporting, and maintenance related to children's applications and attendance.
• Attend recruitment events and communicate with families about requirements.
• Monitor attendance and ensure it meets program standards.

Skills

Communication

Interpersonal skills

Problem-solving

Computer literacy

Sensitivity to needs of families

Bilingual ability

Education

High school diploma or equivalent

AA/AS in Human Services or related field

BA/BS in Human Services or related field

Job description

Join to apply for the ERSEA Specialist role at Action for Boston Community Development, Inc.

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Join to apply for the ERSEA Specialist role at Action for Boston Community Development, Inc.

Department: Head Start and Children's Services

Location: Roslindale

Compensation: $21.93 - $28.62 / hour

Description

The ERSEA (Eligibility, Recruitment, Selection, Enrollment and Attendance) Specialist is responsible for the complete and accurate collection, entry, reporting, and maintenance of data, records, and reports related to the application, eligibility, recruitment, selection, enrollment, and attendance of children and families of the program.

The ERSEA Specialist promotes the mission of ABCD Head Start & Children’s Services and communicates this mission to staff, families, and the community.

This position must comply with all federal, state, and local laws, regulations, standards, and policies, including those of ACF, EEC, IDEA, DESE, Massachusetts disability law, BFEN, and ABCD policies.

All personnel working with children are mandated by law to report suspected child abuse and neglect to DCF.

The responsibilities may support both Early Head Start and Head Start depending on individual assignment, with specific funding documented accordingly.

All communications are potentially sensitive and are subject to confidentiality policies.

Essential Duties

Recruitment and Selection (Up to 30%)

• Participate in creating and implementing recruitment plans.
• Plan and attend community recruitment events.
• Maintain community agency connections and distribute program information.
• Attend community events to recruit families.
• Participate in selection and placement meetings.
• Complete and follow up on intake referrals.

Enrollment and Eligibility (Up to 35%)

• Communicate with potential families about eligibility.
• Collect and verify documents related to eligibility.
• Ensure accurate income calculation.
• Manage application processing, including scheduling meetings, completing applications, and confirming eligibility within 2 business days.
• Maintain active waitlist and communicate application status to families.

Attendance and Participation (Up to 5%)

• Monitor and report monthly attendance, ensuring it stays above 85%.
• Reconcile attendance reports and report discrepancies.

Utilize Information and Technical Systems (Up to 20%)

• Provide reports to meet program requirements.
• Maintain records and database systems.
• Monitor enrollment data and produce regular reports.

Additional Responsibilities (Up to 10%)

• Assist with administrative tasks.
• Attend meetings and trainings.
• Perform other duties as assigned.

Job Knowledge, Skills & Abilities

• Knowledge of and sensitivity to the needs of children and families served.
• Excellent communication and interpersonal skills.
• Experience working in a team.
• Professional behavior and boundaries.
• Computer literacy, including database and office applications.
• Knowledge of community resources.
• Bilingual ability if appropriate.

Physical Demands & Conditions

• Decision-making and problem-solving skills.
• Ability to travel for home visits and trainings.
• Physical ability to attend to children’s needs.
• Work independently and prioritize tasks.

Professionalism

• Ongoing professional development.
• Maintain confidentiality and professional boundaries.

Education & Experience

ERSEA Specialist I: High school diploma or equivalent, 21 credits towards a degree, and up to 12 months experience.

ERSEA Specialist II: AA/AS in Human Services or related field, and up to 12 months experience.

ERSEA Specialist III: BA/BS in Human Services or related field, and up to 12 months experience.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Non-profit Organization Management