ERSEA Enrollment & Eligibility Specialist: Community Impact

Ultipro; Berkeley (CA); On-site; USD 94,415,000 - 99,544,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Spending Accounts (FSA)

Long-Term Disability

Wellness programs

Commuter benefits

Paid holidays

Paid time off

Professional development

YMCA membership

Job summary

YMCA of the East Bay is hiring an Enrollment & Eligibility Specialist to manage ERSEA for Early Childhood Initiatives across Berkeley and surrounding areas. You will ensure Head Start compliance, coordinate enrollment, eligibility, and attendance, and support audits and ongoing performance improvements.

The role emphasizes building partnerships with families and staff while maintaining confidential data and meeting regulatory requirements across local, state, and federal levels.

Qualifications

• Knowledge of State and Federal programs - CDE Title V regulations, Head Start performance standards, and eligibility determination.
• 2+ years administrative or customer service management experience, ideally in programs serving low-income, diverse populations.
• BA/BS in Administration, Early Childhood Education, Child Development, Social Services, or related field preferred.
• Strong problem-solving, communication, and training abilities.
• Valid California driver’s license, proof of auto insurance, criminal background clearance, and TB/immunization compliance.

Responsibilities

• Develop and strengthen ERSEA systems, policies, and procedures.
• Monitor and ensure compliance with local, state, and federal regulations.
• Review, audit, and process applications for accuracy and eligibility.
• Maintain attendance tracking systems, generate reports, and recommend solutions to improve performance.
• Provide guidance, training, and support to staff, partners, and community members.
• Represent the YMCA at community outreach events to recruit and engage families.
• Assist in internal and external audits, self-assessments, and special projects.
• Ensure confidentiality and security of ERSEA data.

Skills

State and Federal program knowledge

Administrative or customer service mgm

Problem-solving

Communication skills

Training abilities

Driver's license

TB/immunization compliance

Education

BA/BS in Administration, Early Childhood Education, Child Development, Social Services, or related field

Job description

YMCA of the East Bay is hiring an Enrollment & Eligibility Specialist to manage ERSEA for Early Childhood Initiatives across Berkeley and surrounding areas. You will ensure Head Start compliance, coordinate enrollment, eligibility, and attendance, and support audits and ongoing performance improvements.

The role emphasizes building partnerships with families and staff while maintaining confidential data and meeting regulatory requirements across local, state, and federal levels.