ERP Technical Project Manager

NetSuiteur; Georgia (VT); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative company is seeking a skilled Technical Project Manager to lead projects and collaborate with diverse teams. In this 100% remote role, you will manage project scopes, budgets, and stakeholder communications while ensuring customer satisfaction. Your expertise in project management and fluency in Dutch will be crucial as you navigate customer relationships and drive project success. This 3-month contract position offers the potential for renewal, allowing you to make a significant impact while working flexibly across time zones. If you're a proactive problem-solver with a passion for technology, this opportunity is perfect for you.

Qualifications

• Experience in managing project scope, budget, and deliverables.
• Proven track record in customer relationship management.

Responsibilities

• Manage and oversee project development and delivery.
• Coordinate cross-functional teams and ensure alignment on goals.

Skills

Project Management

Stakeholder Communication

Customer Relationship Management

Problem Solving

Data Analysis

Fluency in Dutch

Education

Bachelor’s degree in Business, Science, Technology

Project Management Professional (PMP)

ERP system certification

Tools

NetSuite

Job description

Get AI-powered advice on this job and more exclusive features.

We are looking for an experienced Technical Project Manager to join our dynamic and global team. As a Technical Project Manager, you will be responsible for managing and overseeing the development and delivery of projects and requests from customers. You will work closely with leadership, stakeholders, internal, and external team members.

This is a 100% remote position.

This is a 3-month contract with the possibility of renewal.

Occasional travel (up to 10%) may be required for this position.

Only direct applications are accepted at this time.

Role & Responsibilities

• Must have project management experience & track record in defining project scope, budget, risk, level of effort, objectives, and deliverables; coordinating cross-functional teams; providing guidance; and ensuring all members are aligned on project goals and timelines.
• Must have stakeholder & customer-facing experience to serve as the primary point of contact, ensuring smooth communication throughout the project lifecycle.
• Must have experience in customer relationship management to build and nurture long-term relationships with customers and partners, acting as their advocate.
• Must have experience in managing and coordinating customer and team member request boards, ensuring regular customer health metrics (e.g., usage, satisfaction, renewals), Slack communication, tracking progress, and identifying opportunities for improvement. Conduct quarterly business reviews (QBRs) with customers to assess performance and alignment with business goals.
• Must be able to accommodate the following working hours: 3 days per week in NYC EST time zone and 2 days per week in Netherlands time zone.
• Must be fluent or conversational in Dutch.
• Good to have ERP, data analysis, and data migration experience.

Experience & Expectations

• Bachelor’s degree in Business, Science, Technology, or a related field is preferred.
• Must Have proven experience in managing request/ticket system queues, timesheet invoicing accuracy, and task prioritization and assignment.
• Must Have excellent problem-solving skills to address complex issues and provide actionable solutions.
• Must Have ability to manage multiple customer accounts simultaneously with high attention to detail.
• Strong problem-solving abilities and a proactive approach to project challenges.
• Preferably experience with NetSuite or ERP implementation or optimization.
• Self-motivated, with the ability to work independently and collaboratively.

Qualifications

• Bachelor’s degree in Business, Science, Technology, or a related field is preferred.
• Project Management Professional (PMP) or similar certification is preferred.
• ERP system certification is strongly preferred.
• Must be fluent or conversational in Dutch.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Project Management and Information Technology

Industries

• IT Services and IT Consulting