ERP Solutions Consultant

Zip; New York (NY); On-site; USD 90,000 - 110,000; Full time

Job summary

Zip is seeking an ERP Solutions Consultant to join its dynamic team. This entry-level position involves supporting the implementation and onboarding process for new clients, ensuring they derive maximum value from Zip’s cutting-edge procurement platform. The role requires excellent communication skills and a proactive approach to problem-solving. Join a rapidly growing company that values innovation and customer satisfaction in the tech space.

Benefits

Start-up equity

Full health, vision & dental coverage

Catered lunches & dinners for SF employees

Commuter benefit

Team building events & happy hours

Unlimited PTO

Apple equipment plus home office budget

401k plan

Qualifications

• 1-4 years of experience as an analyst, project manager, or in B2B SaaS.
• Experience with procurement systems and handling customer data.
• Strong communication and proactive problem-solving skills.

Responsibilities

• Support end-to-end implementation process for new customers.
• Manage multiple customer tasks requiring prioritization.
• Create documentation and maintain internal knowledge base.

Skills

Communication

Documentation

Data Management

Attention to Detail

Proactive

Software Configuration

Tools

MS Excel

Procurement Systems

Job description

Join to apply for the ERP Solutions Consultant role at Zip

Join to apply for the ERP Solutions Consultant role at Zip

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

As every business needs our type of product, you’ll work with a variety of new clients and industries as Zip scales. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, Databricks.

You Will

• Support Zip Solutions Consultants on the end-to-end implementation process for new customers
• Support onboarding tasks for new customers, with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problems
• Complete key configuration tasks for existing customers to increase overall adoption of Zip.
• Be responsible for creating documentation and maintaining an internal knowledge base.
• Manage your work across multiple customers, requiring task prioritization and on-time delivery.
• Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldn’t support, and set expectations with customers
• Do whatever it takes to make customers happy + help to ensure we successfully onboard them as quickly as possible
• Continuously improve the post-sales processes to help our customers accelerate the time to value
  
  
  

Qualifications

• 1-4 years of experience working as an analyst, associate, project manager or supporting key customer and stakeholder relationships, ideally within the B2B SaaS or procurement space.
• Procurement System experience (ie. Coupa, SAP S/4HANA: Procurement and AP, SAP Ariba Buying / Invoicing, Oracle Fusion/EBS, Workday, NetSuite, Sage, etc
• Fantastic communication and documentation skills
• Extreme attention to detail and pride yourself in being incredibly proactive
• Very strong data management skills, specifically with handling large sets of sensitive customer data in MS Excel
• You’re able to push back and still make people happy
• Very comfortable with software configuration (not necessarily technical skills, which would be a plus)
  
  
  

The OTE compensation range for this role is $90,000-$110,000 OTE. The salary for this position is determined based on a variety of job-related factors that may include leveling, relevant experience, education, or particular skills and expertise.

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• Start-up equity
• Full health, vision & dental coverage
• ️ Catered lunches & dinners for SF employees
• Commuter benefit
• Team building events & happy hours
• Unlimited PTO
• Apple equipment plus home office budget
• 401k plan
  
  
  

We're looking to hire Zippers and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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