ERP/SIS Implementation Business Analyst

The Chronicle Of Higher Education, Inc.; Hickory (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. is seeking a detail-oriented Business Analyst to support the ERP/SIS implementation at Lenoir-Rhyne University in Hickory, North Carolina. This full-time, temporary position will involve gathering requirements, process analysis, data validation, and system testing.

The ideal candidate will have a Bachelor’s degree in a related field and 2-4 years of experience in a similar role. Strong SQL skills and analytical abilities are essential for this position. The expected start date is ASAP.

Qualifications

• Bachelor’s degree required.
• Two to four years of experience as a business analyst or similar role.
• Experience supporting ERP or enterprise software implementations.
• Strong SQL skills and ability to analyze and validate data.
• Basic understanding of scripting or programming concepts.

Responsibilities

• Support ERP/SIS implementation through analysis and documentation.
• Gather and document business requirements and workflows.
• Develop and maintain process maps and training materials.
• Support data migration efforts and system testing phases.
• Coordinate with IT staff and vendors.

Skills

SQL skills

Analytical skills

Attention to detail

Interpersonal skills

Organizational skills

Education

Bachelor’s degree in Information Systems, Business, or a related field

Tools

Data analysis tools

Job description

Location : Hickory, North Carolina

Position Summary

Lenoir-Rhyne University seeks a detail-oriented and analyticalbusiness analyst to support the implementation of a new EnterpriseResource Planning (ERP) and Student Information System (SIS),Ellucian Colleague SaaS. This is a full-time, temporary positionwith a two-year appointment aligned with the lifecycle of theimplementation project. The Business Analyst will play a critical supporting role in theERP/SIS transition by assisting with requirements gathering,process analysis, data validation, system testing, andimplementation support. This position will work closely withproject leadership, Information Technology staff, functionaldepartments, and external vendors to help ensure a successful andefficient system implementation across the university.

Essential Duties and Responsibilities

• Support the ERP/SIS implementation project through analysis,documentation, and coordination activities.
• Assist in gathering, documenting, and validating businessrequirements, workflows, and system configurations
• Collaborate with functional departments (e.g., the Registrar’sOffice, Admissions, Financial Aid, Finance, and Human Resources) tomap current processes and identify improvement opportunities.
• Develop and maintain documentation including process maps, userstories, test cases, and training materials
• Support data migration efforts, including data mapping,validation, and reconciliation
• Write and execute SQL queries to support data analysis,reporting, and system validation.
• Participate in system testing phases, including unit,integration, regression, and user acceptance testing (UAT).
• Assist in identifying issues, tracking resolutions, andsupporting troubleshooting efforts
• Support change management initiatives, including communicationsand end-user training
• Coordinate with IT staff, project managers, and vendors tosupport system configuration and implementation activities
• Maintain organized project documentation and contribute tooverall project tracking and reporting.

Required Qualifications

• Bachelor’s degree required (preferably in Information Systems,Business, Data Analytics, or a related field).
• Two to four years of experience as a business analyst, systemsanalyst, data analyst, or in a similar role.
• Experience supporting ERP or enterprise softwareimplementations.
• Strong SQL skills and ability to analyze and validatedata.
• Basic understanding of scripting or programming concepts.
• Strong organizational, analytical, and communicationskills.
• Ability to work on-site at the Hickory, North Carolina,campus.

Preferred Qualifications

• Experience in higher education (college or universitysetting).
• Familiarity with ERP/SIS platforms used in higher education(e.g., Ellucian Colleague or PowerCampus).
• Experience with data migration, integrations, APIs, or ETLprocesses.
• Experience with business process mapping and documentationtools.
• Exposure to structured project management or implementationmethodologies.

Knowledge, Skills and Abilities

• Strong analytical and problem-solving skills.
• High level of attention to detail and accuracy in documentationand data management.
• Ability to manage multiple tasks and deadlines in a projectenvironment.
• Strong interpersonal skills and ability to collaborate acrossdepartments.
• Ability to translate business needs into technicalrequirements.
• Proficiency with data analysis tools and project documentationpractices.

Appointment Type

• Position Type: Full-time, temporary (2-year term).
• Work Environment: In-person on the Hickory campus.
• Expected Start Date: ASAP

Visa sponsorship is not available for this position.

Non-Discrimination and Equal Opportunity Policy

Lenoir-Rhyne University is committed to providing a workplace andeducational environment, as well as other benefits, programs, andactivities that are free from discrimination, harassment andretaliation. LR is committed to creating a safe campus environment for allmembers of the LR community, including, but not limited to, thosewho identify as transgender and gender non-conforming. To that end,LR does not discriminate on the basis of race, religion, color, sex(including sex stereotypes and sex characteristics), ethnicity,national origin, physical or mental disability, age, maritalstatus, pregnancy or related conditions, sexual orientation, genderidentity, gender expression, veteran or military status or anyother characteristic or status protected by applicable law. To ensure compliance with federal and state civil rights laws andregulations andto affirm its commitment to promoting the goals offairness and equity in all aspects of the educational program,activity and employment, LR has developed internal policies andprocedures that provide a prompt, fair and impartial process forthose involved in an allegation of discrimination or harassment,and for allegations of retaliation. LR values and upholds the equal dignity of all members of itscommunity and strives to balance the rights of the parties in thegrievance process during what is often a difficult time for allthose involved.