Production Assistant

Lenoir-Rhyne University; Hickory (NC); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Lenoir-Rhyne University in Hickory, NC is seeking an Event Production Assistant to support delivery, setup, on-site client interaction, and breakdown for campus events.

Reporting to the Production Manager, you will handle equipment setup, inventory, and front‑of‑house tasks, including sound and light boards, while delivering courteous service and coordinating with presenters.

Qualifications

• Required: High school diploma or equivalent.
• Availability for mornings, evenings and weekends as needed.
• Excellent customer service and communication skills.
• Proficient in Microsoft Office Suite.
• Ability to work collaboratively in a team.
• Ability to manage multiple tasks in a fast-paced environment.
• Driver’s license (or ability to obtain one) with good driving record.

Responsibilities

• Assist with delivery, setup, and breakdown of event equipment.
• Provide on-site client support and interact with presenters.
• Operate sound and light boards and basic multimedia equipment.
• Maintain inventory and organize storage areas.
• Support front-of-house tasks during events.

Skills

Customer service

Communication

Teamwork

Attention to detail

Multi-tasking

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Location:

Hickory, NC

Position Summary

The Event Production Assistant is a vital member of the Conference& Events team, assisting with delivery, setup, on‑site clientsupport, breakdown and storage for a variety of indoor and outdoorcampus events (e.g., meetings, concerts, lectures, ceremonies andconferences). Reporting to the Production Manager, ProductionAssistants set up and take down tables, chairs, stages, multimediaand audiovisual equipment, as well as other event‑relatedinventory, and interact with clients and presenters on a regular basis. Production Assistants also support front‑of‑house tasks andrun sound and light boards in various facilities. The role requiresconfidence, flexibility, collaboration and excellent customerservice skills.

Essential Duties and Responsibilities

Customer Service

• Interact with customers in a courteous, hospitable andefficient manner.
• Acquire sufficient knowledge about events, facilities andequipment so that questions are answered and problems are resolvedin a satisfactory and timely manner.
• Prior to and during events, evaluate clients’ needs anddetermine the best methods to assist and problem-solve, takingpublic and personal safety into consideration.

Event Preparation

• Transport, set up and strike event equipment.
• Inspect facilities and equipment for any deficiencies.
• Unlock and secure buildings used for assigned events.

Inventory Management

• Assist the team when cleaning, maintaining or performinginventories.
• Locate misplaced items and make minor repairs to damaged eventitems.
• Assist with the storage, allocation, distribution, delivery,inventory and setup of all non-electrical equipment.
• Sort and prepare event items for delivery.
• Organize, clean, and maintain storage areas, trailers andvehicles.

Technical

• Assist in event preparation and setup for various technicalevents, including theater and music performances, symphonies andmulti-piece bands and lectures.
• Work with various wired and wireless microphones, speakers,basic stage lighting and uplighting in both indoor and outdoorspaces.
• Once trained, assist in the operation of audio mixing consoles(both analog and digital), portable PA systems and stage lightingsystems.

Required Qualifications

• High school diploma or equivalent
• Availability for mornings, evenings and weekends as needed, andability to work both indoor and outdoor events.
• Attention to detail in event setup, equipment checks andinventory.
• Customer service skills, including courteous, professionalinteractions with event attendees, campus contacts andpresenters.
• Clear written and verbal communication skills
• Proficient in Microsoft Office Suite
• Ability to work collaboratively as part of a team
• Ability to manage multiple tasks and adapt to changingpriorities in a fast-paced environment
• Ability to work through long stretches of setup or standbyfollowed by short, intense event windows
• Driver’s license (or ability to obtain one) and good drivingrecord.

Preferred Qualifications

• Experience with sound reinforcement (analog and digital).
• Stage lighting and stage management experience.
• Experience with events or productions on a college campus.
• Experience with scheduling or event management software.
• Bilingual in Spanish.
• CPR and first aid certification (or willingness to obtain afterhire).

Reporting

• Reports to the Production Manager in the Office of Conference& Events.
• No supervisory responsibilities.

Physical Requirements

• Some prolonged periods of sitting at a desk and working on acomputer.
• Must be able to lift up to 30 pounds at times.
• Must be able to traverse various campus and athletic groundsand facilities.

Work Schedule

• Standard office hours are Monday-Friday, 8 a.m.-5 p.m.;however, candidates must be available outside of the standardschedule as needed based on event schedules.
• Subject to change based on university needs, scheduled eventsand university growth.

Behavioral Expectations

• Maintain high integrity, confidentiality, and ethicalstandards.
• Maintain a healthy and safe environment.
• Maintain and contribute to a professional, respectful,courteous, diverse, equitable, and inclusive environment
• Treat other individuals with dignity, respect, andkindness.
• Adhere to all university policies, procedures, standards,values, and comply with all federal, state, and local laws.

Position requirements in the role description outlined aboveindicate the minimum level of knowledge, skills, and/or abilitiesdeemed necessary to perform the job competently. Role descriptionsare an overview of the duties, responsibilities, and requirementsof the position and are not intended to be construed as anexhaustive list for the position. Employees may be required toperform other job-related assignments as requested and acquire newskills and responsibilities. Lenoir-Rhyne University reserves theright to modify, add, remove, or waive the responsibilities,duties, and skills required of the position.

About Lenoir-Rhyne University

Lenoir-Rhyne University is a co-educational, private, comprehensiveliberal arts institution founded in 1891, with its traditionalcampus located in Hickory, North Carolina, a city of more than40,000. The university has additional graduate centers inAsheville, N.C., and Columbia, S.C. Situated in the foothills ofthe Blue Ridge Mountains, Lenoir-Rhyne is less than an hour’s drivefrom Charlotte, and the Hickory-Lenoir-Morganton MetropolitanStatistical Area has a population of about 365,000. The universitynow offers more than 45 undergraduate and 20 graduate degreeprograms to approximately 2,400 students. Lenoir-Rhyne Universityseeks to liberate mind and spirit, clarify personal faith, fosterphysical wholeness, build community, and promote responsibleleadership for service to the world. Affiliated with theEvangelical Lutheran Church in America (ELCA), Lenoir-Rhyne is opento people from all religious and non-religious backgrounds.

Non-Discrimination and Equal Opportunity Policy

Lenoir-Rhyne University is committed to providing a workplace andeducational environment, as well as other benefits, programs, andactivities that are free from discrimination, harassment andretaliation.

LR is committed to creating a safe campus environment for allmembers of the LR community, including, but not limited to, thosewho identify as transgender and gender non-conforming. To that end,LR does not discriminate on the basis of race, religion, color, sex(including sex stereotypes and sex characteristics), ethnicity,national origin, physical or mental disability, age, maritalstatus, pregnancy or related conditions, sexual orientation, genderidentity, gender expression, veteran or military status or anyother characteristic or status protected by applicable law.

To ensure compliance with federal and state civil rights laws andregulations and to affirm its commitment to promoting the goals offairness and equity in all aspects of the educational program,activity and employment, LR has developed internal policies andprocedures that provide a prompt, fair and impartial process forthose involved in an allegation of discrimination or harassment,and for allegations of retaliation.

Visa sponsorship is not available for this position.

Lenoir-Rhyne University promotes a welcoming campus environmentthat is integral to the university's commitment to excellence inengagement and education. We are particularly interested incandidates who have demonstrated experience nurturing a welcomingcommunity, working with faculty, staff, and/or students from allwalks of life and/or incorporating varied perspectives andtraditions in their current or previous positions. This commitmentis rooted in our Lutheran tradition of fostering wisdom, nurturingvocation, and preparing students for lives of purpose while servingthe common good.