ERP Senior System Administrator

Electric Mirror LLC; Everett (WA); On-site; USD 115,000 - 135,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

On-the-job training

Employee assistance program

Employee discount program

Employee referral program

Job summary

Electric Mirror LLC seeks an ERP Senior System Administrator with 5+ years in Epicor/Kinetic to lead design, development, and administration of our Epicor Kinetic ecosystem. You will own full‑stack development, data integrity, and scalable integrations across business units.

You will architect UI layers, implement BPMs, and build dashboards/reports while coordinating with Operations, Sales, and Finance to optimize processes and automate where possible.

Qualifications

• Bachelor's degree in computer science or information technology, or equivalent work experience.
• Proven lead technical role in at least one Epicor implementation or major Kinetic upgrade.
• Deep knowledge of Epicor Kinetic modules: Sales, Supply Chain, Production, Finance.
• Experience in Epicor Kinetic system administration and performance tuning.
• Experience integrating Epicor with 3rd‑party platforms via REST APIs, JSON, webhooks.
• 5+ years in Epicor ERP with 2+ years in Epicor Kinetic in manufacturing.

Responsibilities

• Architect and develop within Kinetic: UI layers, complex business logic, server‑side customizations in C#.
• Design dashboards and reports using SSRS, Power BI, and Epicor visualization tools.
• Manage environment lifecycle, migrations, upgrades, and security governance.
• Build integrations between Kinetic and external platforms using REST/JSON/webhooks.
• Roll out Epicor Kinetic and related platforms with business units to optimize processes.
• Provide ongoing user support for Epicor Kinetic and resolve issues.
• Translate business requirements into scalable technical solutions and automate processes.
• Develop and maintain IT‑supported applications outside the Epicor ERP ecosystem.
• Maintain comprehensive technical documentation and train users.

Skills

Epicor Kinetic

C# development

SQL Server

REST APIs

Data visualization

BPMs

SSRS

Power BI

Leadership

Manufacturing ERP

Education

Bachelor's degree in CS/IT

Tools

Solution Workbench

Microsoft Report Builder

SSRS

SSMS

SQL Server

Power BI

EDA/EDD/FPA

REST APIs

Job description

Position Overview

The ERP Senior System Administrator is a senior-level (must have 5+ years of Epicor/Kinetic), hands‑on leader responsible for the post‑integration strategic design, development, and administration of our Epicor Kinetic ecosystem. We are seeking a technical expert who can perform both high‑level system architecture and deep‑dive, full‑stack development. By owning both front‑end and back‑end execution alongside core system administration, this role ensures long‑term scalability, data integrity, and seamless integration across all business units, thereby facilitating optimization of associated and dependent business processes.

Essential Job Functions

• Lead technical architecture and development within the Kinetic environment by designing UI layers, engineering complex business logic via BPMs, developing server‑side customizations utilizing C#, and architecting advanced data visualisations through dashboards and reports using SSRS, Power BI, EDA, EDD and FPA.
• Perform system administration and governance, managing the full environment lifecycle including Solution Workbench migrations, upgrade cycles, performance tuning of the application server/SQL database, and user/field‑level security management.
• Engineer modern integrations by building and maintaining scalable connections between Kinetic and external 3rd‑party platforms using REST APIs, JSON, and webhooks; develop AI‑driven integrations for process automation (preferred only when most applicable).
• Execute the final phases of the Epicor Kinetic rollout and related platforms, collaborating with user groups across Operations, Sales, and Finance to leverage under‑utilised Epicor functionalities and resolve existing process inefficiencies and bottlenecks.
• Provide ongoing user support of Epicor Kinetic resolving functional, technical and operational issues.
• Collaborate with business units to translate complex business requirements into scalable technical solutions, while identifying and developing opportunities for automation and standardisation of existing processes and reporting.
• Develop and maintain all IT‑supported application systems aside from the Epicor ERP ecosystem.
• Establish and maintain comprehensive technical documentation, and lead “train the trainer” sessions.

Requirements

• Bachelor's degree in computer science or information technology, or equivalent work experience.
• Proven track record of leading or playing a lead technical role in at least one full end‑to‑end Epicor implementation or a major version upgrade to Epicor Kinetic.
• Deep functional knowledge of Epicor Kinetic core modules across Sales, Supply Chain, Production and Finance, with emphasis on configuration and optimisation of MRP, BOM/MOM, Production Scheduling and Logistics.
• Demonstrated experience in Epicor Kinetic system administration, including environment management, user/field level security governance, and performance tuning.
• Experience in integrating Epicor with 3rd‑party platforms using REST APIs, JSON, and webhooks to connect Kinetic with 3rd‑party platforms and emerging AI/API services (preferred).
• At least 5 years of work experience in Epicor ERP, with at least 2 years of hands‑on mastery in Epicor Kinetic in a manufacturing environment, specifically using Application Studio, Solution Workbench, Microsoft Report Builder, SSRS, SSMS, and database systems like SQL Server.
• At least 2 years hands‑on mastery in creating and maintaining BPMs (method and data directives), BAQs and SSRS Reports; proficiency in C# and the Kinetic database schema for server‑side customisations and specialised business logic.
• At least one year hands‑on experience in creating and maintaining dashboards and reports using Epicor visualisation products like EDA, EDD and FPA.
• Advanced proficiency in SQL for complex data extraction and deep‑dive data investigation.
• At least 5 years working in information technology and systems analysis, with a strong preference for experience within an integrated manufacturing environment.
• Strong written and verbal communication and collaboration skills, with the ability to convey information clearly across all levels of the organisation – from executive leadership to non‑technical stakeholders.

Skill Competencies

• Proven ability to assess business needs and translate them into relevant solutions.
• Strategic technical oversight by architecting solutions on the ERP ecosystem, utilising standard application frameworks and sustainable/low code configuration (e.g. BPMs) over high‑maintenance custom developments.
• Strong project management and team collaboration skills.
• Experience installing, configuring, documenting, testing, training and implementing new applications and systems.
• Excellent analytical, critical thinking and creative problem‑solving skills.
• Ability to work under pressure and tight deadlines.

Benefits

• Health, dental, vision and life insurance
• 401(k)
• Paid time off
• Opportunities for advancement
• On‑the‑job training
• Employee assistance programme (EAP)
• Employee discount programme
• Employee referral programme

Salary

• $115k – $135k annually/DOE