ERP & SAP Analyst — Drive Process Excellence & Data

Roche; Wilmington (MA); On-site; USD 68,000 - 126,000; Full time

Job summary

Roche seeks a Business Support Analyst to optimize its SAP ERP systems and support Order-to-Cash processes. You will collaborate with local IT partners, act as the ERP SME, and drive improvements across cross-functional teams to ensure accurate data, compliance, and timely delivery of business services.

You will participate in projects and coordinate activities to meet system requirements while maintaining strong attention to detail and customer service.

Qualifications

• Bachelor’s degree or equivalent with 4 years analytical experience.
• Strong SAP system knowledge and data analysis experience.
• Excellent problem solving and communication skills.

Responsibilities

• Improve ERP system quality through daily actions.
• Act as ERP subject matter expert for processes and system functionality.
• Develop cross-functional relationships to enable deployment and knowledge flow.
• Drive continuous improvements to increase productivity, quality, and service.
• Monitor system stability and revenue recognition.

Skills

SAP System knowledge

Analytical experience

Problem solving

Communication skills

Project management experience

Data analysis

Attention to detail

Education

Bachelor’s Degree

Job description

Roche seeks a Business Support Analyst to optimize its SAP ERP systems and support Order-to-Cash processes. You will collaborate with local IT partners, act as the ERP SME, and drive improvements across cross-functional teams to ensure accurate data, compliance, and timely delivery of business services.

You will participate in projects and coordinate activities to meet system requirements while maintaining strong attention to detail and customer service.