ERP Rollout Coordinator (Odoo) - Back-Office

Dexelance; New York (NY); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Full benefits

Generous PTO

In-person role NYC

Job summary

Dexelance USA, based in the NYC NoMad Design District, seeks an ERP rollout specialist to ensure successful implementation and adoption of the new system. You will work with our Italy-based IT team and embed with the NYC back-office to coordinate adoption and data integrity.

You’ll report to the CEO in the US and the Head of IT in Italy, serving as the go-to guide for operational use of the ERP and process alignment across teams.

Qualifications

• Hands-on ERP rollout experience, with actual implementation exposure.
• Analytical and detail-oriented, able to flag issues clearly.
• Experience in back-office, operations, or order-management work.
• Comfort coordinating a team without formal management authority.
• Italian language is a plus, not required.

Responsibilities

• Serve as the on-the-ground ERP rollout lead, coordinating config, testing, and troubleshooting with the IT team in Italy.
• Coordinate the 5-person back-office team through the transition, train users, answer questions, and ensure consistent use.
• Verify product codes, orders, and data entries; flag issues early to prevent cascading problems.
• Participate in day-to-day back-office operations to gain hands-on understanding of workflows.
• Act as translator between local needs and IT system changes for the implementation team.

Skills

ERP experience

Back-office coordination

Analytical thinking

Influence without authority

Education

Bachelor's degree in business or related field

Tools

Odoo

NetSuite

SAP Business One

Job description

Dexelance USA, based in the NYC NoMad Design District, seeks an ERP rollout specialist to ensure successful implementation and adoption of the new system. You will work with our Italy-based IT team and embed with the NYC back-office to coordinate adoption and data integrity.

You’ll report to the CEO in the US and the Head of IT in Italy, serving as the go-to guide for operational use of the ERP and process alignment across teams.