ERP Release Lead: Cloud Delivery & Governance

Tyler Technologies; Latham (NY); On-site; USD 89,027 - 117,140; Full time

Job summary

Tyler Technologies is seeking an experienced Release Manager to lead the planning, governance, and execution of software releases for the ERP Pro product suite across cloud and on‑prem environments. This role supports the Cloud Living strategy and ensures on‑time delivery of capabilities.

You will drive release readiness, feature flag governance, risk management, and cross‑functional coordination with Product, Development, QA, Technical Services, Support, and Professional Services.

Qualifications

• 7+ years in Release Management, Program Management, Product Delivery, Software Development, DevOps, or related roles.
• Experience managing complex software releases across multiple teams and workstreams.
• Strong understanding of SDLC, Agile methodologies, DevOps practices, CI/CD concepts, and modern software delivery models.
• Experience supporting SaaS, cloud-hosted, or cloud transformation initiatives.
• Demonstrated ability to drive accountability and influence teams without direct authority.
• Strong analytical, organizational, communication, and problem-solving skills.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.

Responsibilities

• Develop and manage release plans, schedules, milestones, and readiness criteria.
• Coordinate release activities across Product, Development, QA, Technical Services, Support, and Professional Services.
• Drive accountability for release commitments, ownership, and delivery timelines.
• Identify, manage, and communicate release risks, blockers, and cross-team dependencies.
• Lead the end-to-end release lifecycle, including planning, readiness reviews, deployment coordination, validation, communication, and post-release activities.
• Facilitate release go/no-go decisions using established readiness criteria and risk assessments.
• Ensure releases meet quality, security, operational readiness, support readiness, and documentation standards.
• Coordinate contingency planning, rollback procedures, and production deployment activities.

Skills

Release planning

Release governance

Readiness management

Dependency management

Feature flags

Cloud delivery

Agile methodologies

CI/CD

Cross-functional leadership

Executive communication

Education

Bachelor's degree in Computer Science/Information Systems/Engineering or equivalent

Tools

Jira

Azure DevOps

GitHub

Job description

Tyler Technologies is seeking an experienced Release Manager to lead the planning, governance, and execution of software releases for the ERP Pro product suite across cloud and on‑prem environments. This role supports the Cloud Living strategy and ensures on‑time delivery of capabilities.

You will drive release readiness, feature flag governance, risk management, and cross‑functional coordination with Product, Development, QA, Technical Services, Support, and Professional Services.