ERP Operational Change and Implementation Specialist

Coworx Staffing; New Bedford (MA); Presencial; USD 70 000 - 80 000; Tempo integral

Resumo da oferta

CoWorx Staffing Services in New Bedford, MA seeks an ERP Change and Implementation specialist to lead Dynamics 365 training on the shop floor and translate ERP language into practical workflows. You will build localized training plans, support go-live activities, and work with cross-functional teams to drive user adoption and continuous improvement.

You will collaborate with production leaders to monitor process compliance, address deviations, and ensure a smooth transition to new systems while

Qualificações

• Experience supporting or implementing Microsoft Dynamics 365 ERP.
• Strong change management and training delivery experience.
• Manufacturing or shop floor experience preferred.
• Ability to translate ERP concepts to frontline teams.
• Excellent communication and collaboration skills.

Responsabilidades

• Lead and deliver shop floor training programs focused on Microsoft Dynamics 365 processes, workflows, and system functionality to support successful user adoption.
• Develop and implement localized training plans tailored to operational teams, manufacturing environments, and business-specific processes.
• Provide ongoing support to employees, supervisors, and managers throughout ERP implementation, go-live activities, and post-launch stabilization efforts.
• Evaluate the impact of system and process changes on workflow efficiency, productivity, and overall operational performance.
• Identify process bottlenecks, user adoption challenges, training gaps, and opportunities for continuous improvement.
• Partner with production leaders to monitor process compliance, reinforce best practices, and address operational deviations.
• Collaborate with project, technical, and operational teams to translate business requirements into practical day-to-day workflows and procedures.
• Support organizational change initiatives by helping redefine roles, responsibilities, and work processes as new systems and procedures are introduced.
• Gather user feedback and provide insights to the ERP project team regarding adoption trends, training needs, system usability, and process improvement opportunities.
• Serve as a trusted liaison between frontline operations, business stakeholders, and system implementation teams to ensure successful change adoption and operational readiness.

Conhecimentos

Microsoft Dynamics 365 ERP

Change management

Training delivery

Business process improvement

Manufacturing / shop floor experience

Ferramentas

Dynamics 365

Descrição da oferta de emprego

Job Description

CoWorx Staffing Services is seeking ERP Operational Change and Implementation candidates in the New Bedford, MA area. You’ll play a key part in helping operational teams successfully adopt Microsoft Dynamics 365. From building practical training plans to supporting supervisors after launch, you’ll help ensure new processes are understood, followed, and continuously improved.
You’ll be the person who can take ERP language and turn it into something meaningful for frontline teams. In short, you’ll help make the system work in the real world, not just on paper.

Location

New Bedford, Massachusetts

Responsibilities

• Lead and deliver shop floor training programs focused on Microsoft Dynamics 365 processes, workflows, and system functionality to support successful user adoption.
• Develop and implement localized training plans tailored to operational teams, manufacturing environments, and business-specific processes.
• Provide ongoing support to employees, supervisors, and managers throughout ERP implementation, go-live activities, and post-launch stabilization efforts.
• Evaluate the impact of system and process changes on workflow efficiency, productivity, and overall operational performance.
• Identify process bottlenecks, user adoption challenges, training gaps, and opportunities for continuous improvement.
• Partner with production leaders to monitor process compliance, reinforce best practices, and address operational deviations.
• Collaborate with project, technical, and operational teams to translate business requirements into practical day-to-day workflows and procedures.
• Support organizational change initiatives by helping redefine roles, responsibilities, and work processes as new systems and procedures are introduced.
• Gather user feedback and provide insights to the ERP project team regarding adoption trends, training needs, system usability, and process improvement opportunities.
• Serve as a trusted liaison between frontline operations, business stakeholders, and system implementation teams to ensure successful change adoption and operational readiness.

Desired Background/Skills

• Experience supporting or implementing Microsoft Dynamics 365 ERP, preferably within Finance & Operations, Supply Chain Management, or a similar enterprise platform.
• Strong background in organizational change management, user adoption strategies, training delivery, and business process improvement initiatives.
• Previous experience in manufacturing, production, or shop floor environments highly preferred.
• Comfortable facilitating training sessions, workshops, and user support activities while effectively engaging employees at all levels of the organization.
• Ability to manage multiple priorities and remain effective in a fast-paced implementation or project environment.
• Hands-on, practical approach to change management with a focus on problem-solving, execution, and continuous improvement.
• Strong verbal and written communication skills with the ability to explain technical concepts in clear, understandable business terms.
• Ability to work independently while building strong relationships and collaborating effectively with cross-functional teams.

Other Information

What You’ll Get

• 9-month contract opportunity supporting a high-profile ERP transformation initiative.
• Opportunity to play a highly visible role in a major operational change and business transformation project.
• Collaborative work environment where your input and expertise will directly influence user adoption, process effectiveness, and business outcomes.
• Exposure to both operational and technology teams across multiple areas of the business.
• Safety-focused workplace with a strong commitment to quality, operational excellence, and continuous improvement.
• Competitive salary range of $70,000 - $80,000 annually.

Please note that this role involves access to Controlled Unclassified Information (CUI) and is subject to ITAR, EAR, and NRC regulations. Applicants must be a U.S. Citizen, Permanent Resident, or otherwise meet the eligibility requirements defined under applicable regulations.

CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability.

If you are a person with a disability and require assistance during the recruitment process, please reach out to us.