ERP/NetSuite Manager

Nexthop Systems Inc; Santa Clara (CA); On-site; USD 140,000 - 180,000; Full time

Job summary

Nexthop Systems Inc is seeking a hands-on NetSuite Manager to own our ERP environment and drive operational excellence across finance, supply chain, and manufacturing.

You will manage NetSuite configuration, upgrades, and integrations to support BOM, procurement, revenue recognition, and multi-entity consolidation for a hardware business.

Collaborate with engineering, operations, and finance to ensure data integrity, scalable processes, and effective reporting.

Qualifications

• 10+ years of NetSuite experience with at least 3+ years in a management or team lead capacity.
• Hands-on NetSuite manufacturing, MRP, work orders, BOM management, and inventory modules.
• Experience in electronics, networking, or hardware manufacturing environments strongly preferred.
• Experience with API, 3PL, or contract manufacturer integrations.
• Proficiency with SuiteScript, SuiteFlow, and NetSuite integrations; ability to scope and oversee technical customizations.
• Working knowledge of Advanced Revenue Management (ARM) and ASC 606 as applied to hardware and bundled software/service offerings.
• Strong analytical skills with proficiency in Excel and NetSuite reporting; comfort with data modeling and KPI development.
• Excellent communication skills — able to translate technical ERP concepts for finance, engineering, and operations stakeholders.
• Familiarity with PLM systems such as Arena or Agile and the ability to manage BOM and ECO integrations with NetSuite.
• Bachelor’s degree in Accounting, Information Systems, Supply Chain, or related field

Responsibilities

• Own day-to-day NetSuite administration across finance, supply chain and manufacturing.
• Lead NetSuite upgrades, sandbox refreshes, release testing, and change management processes.
• Maintain data integrity, user roles and permissions, and system documentation.
• Help develop and define business process flows and maintain alignment with Netsuite with quarterly/adhoc reviews and change management.
• Maintain and govern the NetSuite item master—own the full lifecycle of all SKUs, components, subassemblies, and finished goods records, ensuring accurate item types, costing methods, units of measure, tax codes, GL account mappings, and procurement attributes; establish and enforce item creation and change request workflows to maintain data integrity across engineering, finance, and operations.
• Support and optimize MRP, work order management, BOM structures, and assembly workflows within NetSuite for network switch hardware production.
• Partner with supply chain and planning teams to ensure accurate inventory costing, lot tracking, and serialized inventory management for hardware components and finished goods.
• Collaborate with contract manufacturers and procurement on purchase order workflows, vendor management, and consigned inventory programs in NetSuite.
• Oversee inbound and outbound logistics operations in NetSuite including shipment tracking, landed cost capture, freight vendor management, and integration with 3PL and freight forwarder systems.
• Support RMA and reverse logistics workflows in NetSuite, ensuring accurate handling of customer returns, warranty replacements, and refurbished hardware inventory.
• Design, implement, and maintain API-based integrations to ingest real-time data feeds from contract manufacturers, warehouse management systems (WMS), and suppliers — including ASN and shipment confirmations, inventory on-hand updates, production completion signals, and supplier acknowledgment statuses — ensuring NetSuite remains the authoritative system of record.
• Manage Multi-book accounting and multi-entity consolidation to support global operations and intercompany transactions.
• Oversee Advanced Revenue Management (ARM) configuration to support hardware product, SaaS, and maintenance contract revenue streams in compliance with ASC 606.
• Build and maintain dashboards, saved searches, and reports for leadership visibility into key hardware business metrics including margins, turns, and on-time delivery.
• Own the Procure-to-Pay (P2P) process in NetSuite — from purchase requisitions and vendor onboarding through PO approval workflows, three‑way match, and AP payment processing.
• Configure and enforce three-way matching in NetSuite — reconciling purchase orders, item receipts, and vendor bills to ensure invoice accuracy, prevent overpayment, and maintain a clean audit trail across all hardware component and contract manufacturer purchases.
• Manage the Order-to-Cash (O2C) cycle including sales order configuration, fulfillment workflows, invoicing, and AR collections.
• Support the Quote-to-Cash (Q2C) process by maintaining NetSuite CPQ or pricing configurations, ensuring quote-to-order accuracy, and managing approval chains etc.
• Oversee AP and AR aging, cash application, vendor payment terms, and customer credit management; drive process improvements to reduce DSO and optimize DPO
• Support period-end close activities including account reconciliations, accruals, and intercompany eliminations; ensure NetSuite workflows align with close calendar requirements
• Cross-Functional Partnership & Continuous Improvement
• Partner with engineering and product teams on new product introductions (NPI), ECO/BOM change workflows, and end-of-life transitions within NetSuite
• Lead the S&OP process within NetSuite, facilitating demand and supply alignment between sales, finance, and operations
• Identify, scope, and deliver system enhancements, integrations (e.g., PLM, CRM, EDI), and automation initiatives to improve operational efficiency

Skills

NetSuite

Management experience

ERP administration

API integrations

Excel

Communication skills

Data analysis

Education

Bachelor’s degree in Accounting/IS/SC

Tools

SuiteScript

SuiteFlow

NetSuite integrations

Job description

About the Role

We are a fast-growing network switch hardware company looking for a hands-on NetSuite Manager to own our ERP environment and drive operational excellence across finance, supply chain, and manufacturing. You will own and manage all things related to our ERP system , partner closely with engineering, operations, and finance, and ensure NetSuite is configured and optimized to support the unique demands of a hardware business — from BOM management and procurement to revenue recognition and multi-entity consolidation.

Key Responsibilities

ERP Ownership & Administration

• Own the day-to-day administration, configuration, and performance of the NetSuite environment across finance, supply chain and manufacturing modules
• Manage Netsuite roadmap, develop implementation plans & priorities
• Lead NetSuite upgrades, sandbox refreshes, release testing, and change management processes
• Maintain data integrity, user roles and permissions, and system documentation
• Help develop and define business process flows and maintain alignment with Netsuite with quarterly/adhoc reviews and change management.
• Maintain and govern the NetSuite item master — own the full lifecycle of all SKUs, components, subassemblies, and finished goods records, ensuring accurate item types, costing methods, units of measure, tax codes, GL account mappings, and procurement attributes; establish and enforce item creation and change request workflows to maintain data integrity across engineering, finance, and operations.

Supply Chain & Manufacturing Operations

• Support and optimize MRP, work order management, BOM structures, and assembly workflows within NetSuite for network switch hardware production
• Partner with supply chain and planning teams to ensure accurate inventory costing, lot tracking, and serialized inventory management for hardware components and finished goods
• Collaborate with contract manufacturers and procurement on purchase order workflows, vendor management, and consigned inventory programs in NetSuite
• Oversee inbound and outbound logistics operations in NetSuite including shipment tracking, landed cost capture, freight vendor management, and integration with 3PL and freight forwarder systems
• Support RMA and reverse logistics workflows in NetSuite, ensuring accurate handling of customer returns, warranty replacements, and refurbished hardware inventory
• Design, implement, and maintain API-based integrations to ingest real-time data feeds from contract manufacturers, warehouse management systems (WMS), and suppliers — including ASN and shipment confirmations, inventory on-hand updates, production completion signals, and supplier acknowledgment statuses — ensuring NetSuite remains the authoritative system of record

Finance, Reporting & Compliance

• Manage Multi-book accounting and multi-entity consolidation to support global operations and intercompany transactions
• Oversee Advanced Revenue Management (ARM) configuration to support hardware product, SaaS, and maintenance contract revenue streams in compliance with ASC 606
• Build and maintain dashboards, saved searches, and reports for leadership visibility into key hardware business metrics including margins, turns, and on-time delivery
• Own the Procure-to-Pay (P2P) process in NetSuite — from purchase requisitions and vendor onboarding through PO approval workflows, three‑way match, and AP payment processing
• Configure and enforce three-way matching in NetSuite — reconciling purchase orders, item receipts, and vendor bills to ensure invoice accuracy, prevent overpayment, and maintain a clean audit trail across all hardware component and contract manufacturer purchases
• Manage the Order-to-Cash (O2C) cycle including sales order configuration, fulfillment workflows, invoicing, and AR collections.
• Support the Quote-to-Cash (Q2C) process by maintaining NetSuite CPQ or pricing configurations, ensuring quote-to-order accuracy, and managing approval chains etc.
• Oversee AP and AR aging, cash application, vendor payment terms, and customer credit management; drive process improvements to reduce DSO and optimize DPO
• Support period-end close activities including account reconciliations, accruals, and intercompany eliminations; ensure NetSuite workflows align with close calendar requirements

Cross-Functional Partnership & Continuous Improvement

• Partner with engineering and product teams on new product introductions (NPI), ECO/BOM change workflows, and end-of-life transitions within NetSuite
• Lead the S&OP process within NetSuite, facilitating demand and supply alignment between sales, finance, and operations
• Identify, scope, and deliver system enhancements, integrations (e.g., PLM, CRM, EDI), and automation initiatives to improve operational efficiency

Qualifications

Required

• 10+ years of NetSuite experience with at least 3+ years in a management or team lead capacity
• Hands-on experience with NetSuite manufacturing, MRP, work orders, BOM management, and inventory modules
• Experience in electronics, networking, or hardware manufacturing environments strongly preferred
• Experience with API, 3PL, or contract manufacturer integrations
• Proficiency with SuiteScript, SuiteFlow, and NetSuite integrations; ability to scope and oversee technical customizations
• Working knowledge of Advanced Revenue Management (ARM) and ASC 606 as applied to hardware and bundled software/service offerings
• Strong analytical skills with proficiency in Excel and NetSuite reporting; comfort with data modeling and KPI development
• Excellent communication skills — able to translate technical ERP concepts for finance, engineering, and operations stakeholders
• Familiarity with PLM systems such as Arena or Agile and the ability to manage BOM and ECO integrations with NetSuite
• Bachelor’s degree in Accounting, Information Systems, Supply Chain, or related field

Preferred

• NetSuite SuiteFoundation, ERP Consultant, or Administrator Certification
• ASCM CPIM, CSCP, or CPA certification