ERP Manager - Microsoft Dynamics 365 F&O

Double Good; Elmhurst (IL); Hybrid; USD 110,000 - 158,000; Full time

Benefits offered by this job

Popcorn Allowance

401k with immediate vesting

Medical, dental & vision coverage

Job summary

Double Good, a fundraising technology company based in Elmhurst, seeks an ERP Manager to lead the Dynamics 365 F&O ecosystem across Finance, Manufacturing, and Supply Chain. You will guide a cross-functional team of analysts and developers to translate complex business needs into scalable platforms.

Responsibilities include shaping the functional roadmap, managing ISV/vendor relationships, and delivering projects via Agile and Waterfall, with strong governance, security, and test automation.

Qualifications

• Proven experience managing cross-functional technical teams.
• Extensive functional and architectural knowledge of D365 F&O in Supply Chain, Manufacturing, and Finance.
• Deep understanding of Direct-to-Consumer (D2C) fulfillment logistics and Advanced Warehousing configurations.
• Experience with Agile and Waterfall methodologies.

Responsibilities

• Lead a cross-functional team of analysts and developers to deliver enterprise solutions.
• Own configuration and optimization of D365 F&O across warehousing, production, and finance modules.
• Manage vendor relationships and ISV/partner SLAs and deliverables.
• Oversee end-to-end software delivery lifecycles with Agile/Waterfall.
• Define system governance, security, and test automation strategies.

Skills

Cross-functional team leadership

D365 F&O knowledge

Project management

Vendor management

Communication skills

Education

Bachelor's degree in Information Systems / Supply Chain / Operations / Finance

Tools

Azure DevOps

Microsoft Dynamics 365 F&O

Job description

Elmhurst

Double Good is a leading fundraising app and best-in-class technology company redefining how youth organizations raise funds for the causes they care about. Teams run short, high-impact fundraisers by selling delicious popcorn through personalized Pop-Up Stores, keeping 50% of every sale. Thousands of schools and teams nationwide use Double Good to raise meaningful funds quickly and easily.

Guided by our mission to create joy, Double Good also supports the Double Good Kids Foundation, a 501(c)(3) organization that exists to spark joy for children with special needs and the people who care for them through inclusive experiences and spaces that foster play, connection, and possibility.

Double Good has been recognized on the Inc. 5000 list 18 times and ranked No. 13 on Crain’s Chicago Business Fast 50 list in 2025, and it continues to grow while staying focused on impact.

In recent years, Double Good has seen 40% year over year growth, and we’re excited about our future! We’re excited about the possibility of you joining our mission. We are looking for an ERP Manager - ERP Manager - Microsoft Dynamics 365 F&O to join our growing IT team.

Location - This is a hybrid role based out of our Elmhurst office

About the role:

The ERP Manager Microsoft Dynamics 365 F&O leads the strategic delivery, continuous optimization, and support of the enterprise D365 Finance & Supply Chain Management(F&O) ecosystem and integrated solutions, managing a cross-functional team of analysts and developers to translate complex business needs into scalable technology platforms.

Responsible for directing the technology strategy, system configuration, and software delivery lifecycles across both Agile and Waterfall methodologies, with ownership spanning advanced warehousing, D2C small parcel shipping, production, and integrated financial workflows across all corporate and operational facilities. This role is accountable for maximizing core platform capabilities, overseeing technical integrations, managing strategic ISV and third-party vendor relationships, and ensuring robust system governance through role-based security and test automation frameworks.

Responsibilities:

• Lead, mentor, and manage a high-performing technical team comprised of Business Analysts, Integration Analysts, and Developers to deliver scalable enterprise solutions.
• Direct the functional roadmap, configuration, and optimization of D365 F&O across Advanced Warehousing (including wave processing, containerization, and small parcel shipping), Production Control, and core Finance modules (GL, AR, AP, and Fixed Assets).
• Manage strategic relationships, SLAs, and deliverables with Independent Software Vendors (ISVs), systems integrators, and technology service partners.
• Oversee the end-to-end software delivery lifecycle using a blend of Agile and Waterfall methodologies, driving project execution from requirement elicitation through to deployment and hypercare.
• Define and enforce system governance standards, including role-based security matrices, automated workflow frameworks (e.g., AP automation), and software test automation strategies.
• Partner with executive business stakeholders to manage expectations, align applications with corporate objectives, and Champion optimal technical solutions before adopting customization paths.

Other Job Functions:

• Departmental budgeting, resource planning, and software licensing management.
• Azure DevOps oversight for sprint planning, release management, and defect tracking.

Experience & Skills we value:

• Proven experience managing cross-functional technical teams (Business Analysts, Integration Analysts, and Developers).
• Extensive functional and architectural knowledge of D365 within Supply Chain, Manufacturing, and Finance environments.
• Deep understanding of Direct-to-Consumer (D2C) fulfillment logistics, with specific expertise in Advanced Warehousing (WMS) configurations and Small Parcel Shipment integrations.
• Proficient in leading projects under both Agile (Scrum/Kanban) and Waterfall methodologies.
• Strong experience managing vendor relationships, negotiating with ISVs, and evaluating third-party add-ons.
• Skilled in establishing application governance, including software test automation frameworks and enterprise role-based security.
• Exceptional communication, stakeholder management, and presentation skills, with the ability to bridge the gap between technical teams and business leadership.
• Bachelors degree with a major in Information Systems, Supply Chain Management, Operations, Finance, or a related field; or equivalent practical experience.

Nice to have and/or you’ll learn:

• Experience implementing software test automation tools within a D365 environment.
• Deep familiarity with enterprise integration patterns, APIs, and middleware connecting D365 to e-commerce or standard commercial platforms.
• Advanced certifications in Microsoft Dynamics 365 F&O (SCM or Finance).

Equal Pay Disclosure(s):

We’re on a mission to create more joy in people’s lives, and that includes our internal employees. We create a place people love to be a part of, where people can discover and practice their unique skill sets, a place where they can contribute and do their best work. We do this by offering our employees a competitive compensation & benefits plan.

Base Pay range for this position:

• $110,000 - $158,000 annually
• Target Annual Bonus: 20% of base salary

The final discretionary compensation that will be offered for this role depends on a variety of factors, including job-related knowledge, skills, experience, and market location.

Work Authorization Requirement:

This position requires current authorization to work in the United States. We do not provide visa sponsorship, including support for F-1 Optional Practical Training (OPT), STEM OPT extensions, or other temporary work authorization programs.

• Double Good offers competitive benefits for all eligible full time employees including medical, dental and vision coverage with plans that can fit each teammate’s needs. We offer immediate vesting in our 401k plan, paid time off, company-paid leaves and other perks including a Popcorn Allowance (yup, free popcorn!).
• Visit the Careers page on our website for more information at https://www.doublegood.com/careers.

Double Good is an Equal Opportunity and Affi­… working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability. The EEO is the law and is available here. Right to Work Statement (English and Spanish).

This employer participates in E‑Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I‑9 to confirm work authorization.